Food & Beverage Lead-catering & Events - Halifax, Canada - Great Canadian
Description
Position Summary
Job Duties
- Ensure all events such as weddings, corporate events, entertainment shows etc are executed as per client specifications and department standards
- Ensures team members are providing high quality guest service experience
- Provides leadership, direction and mentoring to banquet team members
- Supervises personnel to ensure policies are being maintained.
- Coordinates and conducts training for the banquet team members
- Maintains a clean and safe work environment
- As directed by the Banquets Manager coordinates the screening and selection of new hires; organizes and tracks training process
- Communicates effectively with employees, encourages, and fosters a teamwork environment.
- Ensures the integrity of the Casino including compliance with internal controls, health and safety and other statutory regulations
- Responsible for employee coaching and corrective action administration
- Ensures all functions meet the highest standards of service and are executed professionally and efficiently.
- Chooses to make everyday a great day
- Stays focused in order to be there Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day
Minimum Qualifications
- Postsecondary education in the hospitality field an asset.
- Must have at least 1 years frontofhouse service and or bartending experience.
- Knowledge of POS experience required
- Current or past position as a food and beverage supervisor/ lead or Banquet supervisory experience an asset.
- Proven leadership abilities.
- Good judgement and decisionmaking abilities.
- Strong interpersonal and demonstrated customer service skills.
- Must be able to work alone or with a team.
- Proficient in MS Office including Excel an asses
- Outgoing, creative, and a passion for "wowing" the customer.
- Must be able to work a flexible schedule.
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