Office Admin/front Desk - Toronto, Canada - Nava Wilson LLP

Description

ABOUT NAVA WILSON LLP BARRISTERS AND SOLICITORS

Nava Wilson LLP provides services in Real Estate, Corporate Law and Litigation is committed to supporting our clients through their most significant life events and to increasing access to, and awareness of, the justice system.

We are on a mission to rapidly expand our team to support our evolving client base. Our firm, located in Scarborough, is led by our five lawyers and services well over a thousand clients annually.

At Nava Wilson, each employee is client trust obsessed, possesses an ownership mindset, is unafraid to disagree, committed to the team and insists on the highest standards.

WHAT YOU WILL DO:

• Be the voice and face of the law firm
• Greet and interact with clients and visitors
• Answer high volume of calls using a multiline phone system and transfer to other staff as needed
• Triage client requests, respond to inquiries and engage appropriate staff
• Take messages in the absence of the lawyers and deliver them on time
• Assist the team with the opening and management of residential real estate transactions
• Maintain office schedule and conference room booking
• Maintain facilities and order office supplies

• Support file management

• Scanning, photocopying, faxing, filing and mailing documents

WHO YOU ARE:

• You share our values: client trust obsessed, possess an ownership mindset, not afraid to disagree, committed to the team and insist on the highest standards
• Fluent in English and Tamil
• Can handle high volume environment with constant need to multitask
• Experience working as a receptionist or high volume client/customer facing environment for 2+ years as a full time employee
• Organized, detail oriented, communicate well, resilient and can manage multiple priorities

APPLICATION PROCESS:

• A frustrated client calls requesting an immediate response from a lawyer and they are in a meeting, what would you do?
• If a client approached you and your phone started ringing at the same time, what would you do?

Job Types:
Full-time, Permanent


Salary:
$18.00-$23.00 per hour


Benefits:

• Company events
• Discounted or free food
• Onsite parking
• Paid time off
• Wellness program

Schedule:

• Monday to Friday

Application question(s):

• Did you respond two questions in the "APPLICATION PROCESS" section as a part of your submission?

Language:

• Tamil (required)