Manager, Decision Support - Brampton, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

Brampton, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Job Description:

**_
CARE AND BE CARED FOR - THIS IS YOUR HOME_**:

Do you have passion for analytics, ability to "tell stories" with data and facts ? Do you have strong project management skills with solid understanding of data governance, data management and data strategy? Are you looking to make a difference in your community? You're looking in the right place.

We are currently looking for a Regular Full-time Manager, Decision Support

What will you do?Reporting to the Director, Decision Support, this position is responsible for overseeing the operations of the Decision Support Team and working collaboratively with the Director to inform the development, implementation and communication of the organization's Business Intelligence Strategy.

Working closely and collaboratively with the team's stakeholders at all levels of the organization (VPs, Directors, Managers and front line staff) the manager will ensure the organization is able to access timely, accurate information to support operational needs, strategic projects, and broader health system information needs.

Lead and manage a highly driven team of Decision Support analysts.
Ensure that the team have an excellent understanding of Home and Community Care delivery, patients, and how that is captured in data, and are able to use that understanding to access data and provide valuable analysis to organizational leaders.
Manage the relationship with organizational stakeholders including Patient Services leadership, project teams, other business leaders and IT and with key stakeholders in other Home and Community Care regions and at other health system providers.
Develop and manage a technical strategy and roadmap for reporting that meets business partner needs and supports evidence based decision making, and ensure team members have the skills and tools necessary to support that strategy.
Lead the team in the delivery of key information products including indepth adhoc analysis, scorecards, dashboards and a suite of current ondemand reports
Proactively provide analytic guidance to leadership, based on an understanding of business needs and share opportunities for improvement.
Ensure the team maintains the capacity and skill to collaborate with crossfunctional teams on organizational challenges and provide information and analysis.
Act as Business Intelligence lead on organizational initiatives. Lead special initiatives specific to reporting and analytics on tight timelines, ensuring the right stakeholders are involved as needed.
Lead improvements in the use of data and business intelligence solutions for reporting and insights.
Responsible for organizational data and ensure data quality is managed as per governance strategy to ensure accurate reporting.

What must you have?

Bachelor's degree in Health Administration, Health Sciences, Computer Science, Mathematics, Statistics, Business or Engineering or related field.
Indepth knowledge of Ontario Home and Community Care Support Services business processes and data holdings required
Demonstrated management, leadership, relationship management, and problem solving skills.
Experience utilizing data management, extraction and reporting tools and software
Solid knowledge of Business Intelligence concepts and tools
Strong communication skills with ability to lead meetings and train staff
A passion for analytics, high comfort level and interest in leading and teaching analysis and interpretation of data and results; ability to "tell stories" with data and facts
Strong interpersonal skills with experience in driving productive collaboration with internal clients and crossfunctional team members
Endtoend experience with leading and developing BI projects

- from facilitating the design thinking sessions and gathering requirements to leading development of the back-end tables and KPI's
- to designing dashboards and supporting deployment

Strong understanding of Data Governance, Data Management and Data Strategy
Strong BI/Visualization skills and experience (preferably leveraging SSIS, SSAS, SSRS and Power BI)
Strong project management skills and a high attention to detail
An overall dedication to producing high quality work and desire to continuously learn and develop
We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date

What would give you the edge?

French language is an asset
Master's Degree (preferred)

What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: