Program Manager - Aurora, Canada - LOFT Community Services

LOFT Community Services
LOFT Community Services
Verified Company
Aurora, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Description

DATE:
May 15th, 2023


LOCATION:
Aurora, ON - Behavioural Support Services


COMPENSATION:
$66,646 - $88,896
Annually Prorated


CONTRACT DURATION:
Until March 31st, 2024 with possible extension


LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance abuse, poverty and homelessness.

Serving approximately 10,000 annually and providing 1,733 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind.

LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a
Program Manager of Behavioural Support Services
.

JOB SUMMARY:


The Program Manager oversees the administration, management, operations, coordination, and delivery of the Behavioural Supports Services Community Mobile Support Team and the Behavioural Supports Education team for a LOFT Community Services, in accordance with the established philosophy and policies of LOFT and government regulatory agencies.

The Program Manager is responsible for the overall direction, coordination, and supervision of staff, including training and development programs.


The Program Manager establishes and maintains effective client and community relations, combined with a strong advocacy role to meet the varied needs of the program in liaison with LOFT Community Services.


WHAT YOU WILL DO:


  • Program Management and Operation
  • Plans, develops and implements the Program's content, scope, priorities and deliverables, ensures the incorporation of agency ideals, policies, procedures, and funder expectations.
  • Establishes Program operational parameters, staffing models, fiscal and service quality policies, procedures and standards in conjunction with their Director.
  • Ensure DEI practices are embedded in clinical practices, policy and interventions.
  • Prepares annual service plans with input from a variety of sources.
  • Develops program manuals and client documentation practices for the Program in conjunction with their Director.
  • Monitors and evaluates program performance and service delivery models, conducts planning and evaluation initiatives conjunction with their Director.
  • Develops and implements projects within the program's mandate in response to client needs.
  • Develops and maintains a positive social environment within the Program that is consistent with the overall objectives, policies and criteria for clients as established by LOFT.
  • Responsible for the overall direction, coordination, and supervision, training, development, and performance management of all Program staff, ensuring that an antiracism, antioppression lens is applied.
  • Supervises Program staff and provides team leadership to establish a healthy supportive working environment consistent with LOFT's operating principles.
  • Participates in regular oncall coverage with other LOFT Community Services management to ensure leadership coverage across all Programs and services.
  • Responsible for the selection and hiring of all Program staff, ensuring that processes are in alignment with equity and antiracism principles.
  • Monitors and ensures Program compliance with, funder requirements, employment legislation, safety codes and organizational operating principles.
  • Oversees and monitors Occupational Health and Safety and ensures that standards are being met.
  • Investigates and reports on a variety of incidents or serious occurrences.
  • Determines the impact of changes within immediate community on the Program and its operations and responds proactively to these changes.
  • Client Care
  • Oversees the administration, management, operations, coordination, and delivery of all client services at the Program.
  • Advocates on behalf of the client group within the community.
  • Serve as an advocate and facilitator for clients pertaining to the services and supports they require.
  • Promotes client participation and partnership in the operation of the Program.
  • Remains up to date on dementia, mental health initiatives, environmental factors, socioeconomic conditions, and available social services, and other issues faced by LOFT's clients.
  • Financial Responsibility
  • Oversees the administration, management, and coordination of all Program Financial Resources.
  • Determines spending priorities and oversees expenditures according to approved Program budgetary allocations.
  • Establishes and implements Program fiscal control practices.
  • Assists LOFT's Finance department in formulation of the Program's budget and the annual budget submission to funders.
  • Identifies or cultivates new sources of funding, liaises with funders, assists with preparation of funding proposals in conjunction with their Director.
  • Reviews monthly petty cash, staff expense claims, timesheets, and other payroll information in a timely fashion.
4.
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