- Moderate and respond to comments on clients' social channels using their brand voice.
- Write thoughtful, engaging content to spark conversations and drive engagement.
- Ensure online communities are safe, respectful, and aligned with client guidelines.
- Escalate issues, insights, or trends to the internal team when needed.
- Become a true extension of clients' brands by understanding their strategy, tone, and audience.
- High‑level proficiency in English and French with strong cultural awareness.
- Exceptional written communication skills (spelling, grammar, clarity) in both languages.
- Legal eligibility to work in Canada.
- Availability to work any shift, any day – including weekends.
- Professional experience managing social platforms, especially moderation and engagement.
- Ability to write for brands and adapt tone for different audiences.
- Knowledge of major social platforms and their intricacies.
- Enthusiasm for the content you'll moderate (tech, retail, food, hospitality, tourism, etc.).
- Organized, reliable, and customer‑service oriented.
- Fast, reliable internet with no data restrictions.
- Active Facebook account.
- 100 % remote from day one.
- Creative, supportive, and dynamic team environment.
- Work with exciting global brands.
- Culture that values authentic people.
- Medical, dental, RRSP, paid time off, and other benefits for employees working at least 22 hours per week.
Spécialiste du contenu des médias sociaux – bilingue ANGLAIS/FRANÇAIS - Montreal (administrative region) - ICUC
Description
Job Title
Social Media Content Specialist (English + French)
About ICUC
ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first‑class social media expertise, helping our clients bring their brand stories to life. ICUC has been fully remote since 2002, and our mission is to remind the world that there are humans behind brands. We value collaboration, responsibility, and trust, and we foster a progressive culture that encourages authenticity and equal opportunity.
Work Arrangement
Position is remote and open to permanent residents of Canada. Work hours are day, evening, or overnight shifts (8 AM–4 PM, 4 PM–12 AM, or 12 AM–8 PM Central Time) and include weekends. Shifts are 8 hours each; flexibility to work any shift on any day is required.
Responsibilities
Qualifications
Benefits & Work Culture
Compensation
Hourly pay ranges from $16.75 to $17.00 CAD, or the minimum wage in your province if higher. Actual pay within the range depends on experience, knowledge, and relevant skills.
Location
Montreal (remote)
Contract Type
Permanent
Employment Type
Full time
Application Process
Ready to? Apply now. We receive many applications and will only contact candidates moving forward. For accessibility accommodations during the application or interview process, contact
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