Director, Genesys - Calgary
1 week ago
Job summary
We are seeking a dynamic Practice Leader to build scale and lead our CCaaS practice with deep expertise in Genesys Cloud CX including enterprise-grade routing omnichannel orchestration workforce engagement WEM analytics and native AI capabilities.This director-level role will drive growth of our Genesys consulting implementation services establishing thought leadership in contact center transformation while delivering exceptional client outcomes.
Job description
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