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Seasonal Client Advisor - Montréal, Canada - Moncler

Moncler

Verified Company

Montréal, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

< Our Stores

< Our Stores

OUR STORES:

Engaging directly with clients through every channel and touch point, involving them, understanding their expectations - even when unspoken - and creating unique and distinctive experiences in its stores, are the cornerstones of the relationship that the Moncler strives to develop with its community to never stop surprising it.

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OUR STORES:

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POSTING DATE: Aug 14, 2023 JOB FAMILY: Our stores
LOCATION: Montreal, Canada
POSITION OVERVIEW:

The Seasonal Client Advisor, with a strong presence and natural elegance, will guide clients through Moncler's values and heritage, gaining a strong understanding of the client and his/her needs, by building a long-lasting relationship.

RESPONSIBILITIES:

Engage with customers during all interaction in accordance with the Moncler selling and service standards
Achieves and exceeds sales goals (including individual sales, Average Dollar Sales (ADS), Units per Transactions (UPT), and Data Capture
Follow company policies, procedures and use visual guidelines to maintain visual standards
Followup with customers with aftersales services including tailoring and repairs
Accurately process all transactions efficiently and Assist in inventory preparation and execution
Work with all team members to maintain a professional and productive environment
Professionally interacts with all levels of Management and Corporate partners
Build customer loyalty through active client development in adherence to company initiatives (Retail Excellence, Operational Efficiency, Clienteling/CRM program)

QUALIFICATIONS:

Interest in retail or previous experience in the luxury retail sector and a proven track record of successful sales generation
Excellent interpersonal skills required to ensure clear, effective communication with all management and staff
Ability to read and analyze sales reports and operate company technology
Willing to work in and promote a teamoriented environment; strong attention to detail
Possess strong attention to detail
Proficient computer knowledge (MS Word, Excel and Outlook)
Multilingual (Spanish, Mandarin or Cantonese speaking a plus)

EMPLOYMENT TYPE: Part Time