National Operations Support Agent - Mississauga, Ontario

Only for registered members Mississauga, Ontario, Canada

1 month ago

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Job summary

The National Operations agent is responsible for the fulfillment and/or servicing of complex client transactions, using extensive knowledge of related RBC products and services.

Responsibilities

  • Takes ownership and accountability for the resolution of complex issues and concerns at the first point of contact; demonstrating a long-term perspective in addressing client concerns
  • Complete and process all assigned accounts in work states and duties, adhering to the Collections process and guidelines

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