Operation Manager, Therapy Team - Montréal, Canada - Dialogue Health Technologies Inc.

Dialogue Health Technologies Inc.

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your role as Operation Manager - Therapy Team

Reporting to the Vice-President of Mental Health and EAP Operations, you will provide strategic direction to over 80 mental health practitioners.

From operational oversight to resource management, your role will be pivotal in shaping the delivery of therapy services.

What you'll be doing:

Team Leadership:_
Provide strategic leadership to the Therapy Team of +80 mental health practitioners across Canada, and fostering a positive and collaborative work environment.
Operational Oversight:_
Develop and implement operational policies and procedures to ensure the efficient delivery of therapy services.
Collaborate with other departments to streamline processes and optimize overall organizational efficiency.
Resource Management:_
Manage the allocation of resources, including staffing, equipment, and facilities, to support the Therapy Team's objectives.
Quality Assurance:_
Implement continuous improvement initiatives based on feedback, industry best practices, and performance metrics.
Maintain and ensure the 24h access to Dialogue mental health services by optimizing our operations and processes
Client Relations:_
Collaborate with the Business Development team to enhance client relations and identify opportunities for service expansion.
Audit and improve the patient experience through continuous feedback to develop our scope of practice

We'd love to hear from you if you have:

Proven experience in a leadership role with a minimum of 3 years of relevant experience.
Excellent communication and leadership skills
Demonstrated ability to manage ambiguity and uncertainty
Demonstrated ability to make strategic decisions that align with organizational goals and objectives.
Experience within healthcare or therapy services industry (Asset)

At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team. We've got you covered

A fully funded benefits plan, including a wellness reimbursement program
Unlimited access to a variety of Dialogue's programs for you and your immediate family
4 weeks of vacation, 9 wellness days and 1 paid volunteer day
A flexible schedule and a hybrid work approach
An allocated budget for continuous training
Short and longterm incentive plans, including restricted stock units (RSUs)
An optional parental benefits program

About Dialogue
Dialogue is the #1 virtual care provider in Canada.

By developing_ _our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we're transforming health and helping millions improve their well-being.

We're firm believers that great people don't settle on:

Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat