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    Housekeeping Supervisor - Ontario, Canada - EightSix Network Inc

    EightSix Network Inc
    EightSix Network Inc Ontario, Canada

    1 week ago

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    Description

    The Housekeeping Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of property wide cleaning and laundry, its activities and its resources.

    The Housekeeping Supervisor must uphold our core values of delivering Diamond Service while building a strong team.

    Full benefits package for full-time employees
    Retirement savings plan
    Family and friends discounts on travel, tech, food, beverage, and fitness
    Development and training opportunities

    Oversee property wide cleaning operations including Environmental Services, Hotel Housekeeping and Laundry departments to ensure the achievement of departmental objectives and service quality standards;
    lead daily pre shift meetings;

    Establish and maintain inventories; ordering and receiving of supplies to maintain necessary inventory levels while maintaining the operating budget.

    Ensure quality and cleanliness standards are met by conducting inspections for all indoor and outdoor areas property wide;
    Perform various duties pertaining to inventory control and assist in ensuring equipment, supplies, amenities and linen are well stocked;

    Manage cleaning assignments using rosters and automated work order systems to ensure staff are properly deployed to accomplish cleaning requirements on each shift.

    Update the quality and cleaning status of all areas and ensure LMS accurately reflects the status of guestrooms;
    Respond to customer service issues promptly and professionally; lead by example ensuring team members are providing Diamond service to internal and external guests at all times;
    Supervisor performance management, provide coaching and counseling, assist team member with inquiries and concerns;
    Participate in recruitment efforts, hiring activities and staff training programs;
    Assist with coordinating special projects and deep clean schedules;
    Maintain a professional appearance as per company grooming policy;
    Keep work areas clean and free of safety hazards, debris and litter.
    Minimum 2 years experience working as a Environmental and/or Housekeeping Supervisor or higher;

    Minimum 2 years' experience in a related field combined with demonstrated supervisory experience with scheduling, training/development, performance management, etc.

    Experience working in a unionized environment an asset.
    Proven superior people management skills, customer service, conflict resolution skills and dedication to customer satisfaction.
    Must be committed to results through flexible scheduling, consistent follow-up and leadership by example.

    Must be able to work Day shift, Afternoon shift and Overnight shift for up to 5 consecutive shifts each week.

    Must be available to work holidays and weekends.
    Use of computers
    Use of telephones

    Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.

    Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club.

    Follow us on our careers social media pages
    Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. Be the first to be notified about new Housekeeping Supervisor jobs in Orillia, Ontario
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