Bilingual Customer Care Specialist - canada - SIX Payment Services

    SIX Payment Services
    SIX Payment Services canada

    1 week ago

    Description

    Job Description

    We are innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.

    • As a Bilingual Customer Care specialist every day there is a wide variety of questions presented to you Answering these questions requires that you draw on your superior listening skills to ensure you are able to identify the needs of our customers It is important that you have a solution-oriented mindset and can see the bigger picture in customers' needs

    The opportunity includes providing first-line merchant support department collaboration systems support and optimization We look for big thinkers people who can drive positive change step up and show whats next - people with passion a can-do attitude and hunger to learn grow Fluent in both French English passionate about customer service thrive in an environment where always learning enjoy giving receiving feedback One-two years experience Customer Support role strong individual contributor but stronger team player knack sharing information outstanding written verbal communication skills Passion proper documentation ticketing notes value it brings team Basic technology competencies experience working APIs Payments industry experience nice-to-have:


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Bilingual customer care specialist