F & B Supervisor/ M D' - Montréal, Canada - Courtyard Marriott Montreal Centre-ville

Description

The Courtyard Marriott is located in the heart of
Montreal, near the Palais des congrès, a few minutes from the most famous
underground city in the world, Place des Arts, shops and boutiques on the
effervescent rue Ste-Catherine and the Old -Montreal. The hotel offers 212
spacious rooms, conference rooms, indoor swimming pool and whirlpool,
exercise room as well as a restaurant, lounge bar and Coffee Shop.

OBJECTIF

The Food and Beverage Supervisor
reports directly to the F & B manager. They are responsible for
overseeing the daily operations of food and beverage outlets, the restaurant,
the banquets & catering, room service, bar lounge and Coffee Shop. They
ensure that the service standards established by Rimap Hospitality Services and
Marriott are met and that customer expectations are exceeded. RÔLE AND RESPONSABILITIES

Main tasks

·
Lead and manage the restaurant, banquet, room service, hotel bar
lounge service and Coffee shop teams on the floor;

·
Ensure the proper functioning of the operational and
administrative needs of his sector in order to achieve the various performance
indicators;

·
Enforce the procedures and service standards that the
establishment puts in place on a daily basis;

·
Participate in the development of employee schedules while
respecting the collective agreement;

·
Support the director in several operational and administrative
tasks;

·
Help in the development of action plans for the different
periods of the year;

·
Be a leader and an example of positivism for colleagues;

·
Manage guest issues and respond quickly and professionally;

·
Become fully acquainted with all of our products: dishes,
alcohols and spirits, wines;

·
Plan and organize departmental meetings;

·
Enforce health and safety policies when handling food and drinks
(MAPAQ);

·
Be part of different committees

·
Other duties, as assigned.

SKILLS & QUALIFICATIONS

·
Have prior experience as a F & B supervisor in a unionized
hotel, at least 3 years;

·
Have managerial experience in a high-volume F & B
establishment, minimum 3 years;

·
Ability to work effectively under pressure in a fast paced and
constantly changing environment;

·
Knowledge of point-of-sale systems (POS system) required;

·
Hold a diploma from a hotel management (in restaurant management
an asset);

·
Leader and autonomous with a strong sense of initiative;

·
Comfort with computer software;

·
Excellent communication and organizational skills;

·
Interpersonal and problem-solving skills;

·
Particularly responsible and reliable;

·
Schedule flexibility (day, evening, weekends and holidays);

·
Bilingual French / English;

·
Ability to focus attention on the needs of guests, remaining
calm and courteous at all times.

Experience:

Minimum 3 years
of experience in the restaurant business, including supervisory and
management experience, is required.

Our organization is an employer aware of
professional fairness and is committed to recruiting a diverse workforce and
maintaining an inclusive culture. The use of the masculine is only used for
the purpose of simplifying the text. We do not discriminate on the basis of
gender, ethnicity, religion, sexual orientation, age, disability or any other
basis protected by provincial or federal laws.