Service Specialist I - Dartmouth - Siemens Mobility

Description

Overview

Service Specialist I (Field Technician, Building Automation Systems) Dartmouth, Nova Scotia

493489

04-Feb-2026

Smart Infrastructure

Customer Services

Profesional Senior

Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. "Unsolvable" is a foreign term, and you go the distance. Your focus on the customers' needs makes you an invaluable partner. When you join our team, the possibilities are endless.

Responsibilities

• Attend on-site service visits, provide preventative maintenance, troubleshooting, and repair of Building Automation Systems (BAS).
• Handle additional responsibilities related to the technical delivery of small service projects, work and time material and may be assigned as well.
• Work with products installed in HVAC and automation controls and their associated computer systems. The goal is to insure system up-time and efficiency.
• Diagnose problems, determine corrective action, and repair BAS systems.
• Perform preventative maintenance and diagnostics on BAS system components.
• Document problems for customers, discuss and advise on the best course of action.
• Provide field information as needed to the central dispatcher and other administrative support.
• Identify and bring forward additional business opportunities including time and material work, system extensions, upgrades, and service contact expansion.
• Complete repairs, replacements, upgrades, adjustments, and calibration on BAS systems by following written instructions.
• Pursue ongoing learning in order to keep up with changes in the industry, new products and technologies, and new customer requirements.
• Conduct training and development classes for customer operators and technicians.
• Deliver technical support coaching and direction to end users and colleagues.
• Ensure that all records are kept up to date including drawings, service records, and instructions.

Location

Based out of the Dartmouth, Nova Scotia area, with regional support responsibilities for New Brunswick and Prince Edward Island as required.

Qualifications

• A professional certification, college diploma, or university degree in a related field.
• Knowledge of Electrical, Control systems, Instrumentation, industrial electronics, programming, and Information Technology.
• 2+ years of experience working with Building Automation Systems (BAS); candidates with less experience will also be considered.
• Knowledge and experience with Open Communication protocols like BACNET, Modbus, etc.
• Diagnostic skills: ability to systematically identify and resolve technical problems.
• Experience independently delivering high quality service to a variety of customers; customer service oriented.
• Ability to stay calm and professional under pressure, willing to communicate and work through complex problems.
• Autonomy, resourcefulness and strong organizational skills.
• IT literate and proficient in Windows applications, including MS Office suite.
• A valid and unrestricted Class 5 driver's license is required to participate in the Siemens Fleet Program and to operate a company vehicle for travel to customer sites within assigned region(s).
• Willingness to occasionally share on-call responsibilities with colleagues.
• Assets: Knowledge of building mechanical systems; training and certification in a related trade; understanding of the Building Code as it pertains to automation; specific technical knowledge of Siemens building automation systems.

Why you'll love working for Siemens

• Freedom and a healthy work-life balance – Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2025 and Canada's Top Employers for Young People 2025.

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About us

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company's purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

Most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

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