User Experience Lead - Toronto, Canada - Treasury Board Secretariat

Treasury Board Secretariat

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you have exceptional skills in leading user experience design, research, and information architecture activities? Join a team at the Treasury Board Secretariat that drives digital transformation using design thinking strategies and experience design methods and deliverables to support the enterprise intranet for the Ontario Public Service (OPS).

We work in multidisciplinary, inclusive, collaborative teams. We offer flexible work arrangements, where big ideas and extraordinary people come together to drive change. Bring your curiosity and build the future with us.

Note:

This position is located at 222 Jarvis Street, Toronto; however, alternate work arrangements, including flexible hours, hybrid (remote work), and a compressed work week, may be available.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?:

In this role you will:

In this role, you will:
- lead user experience design across the organization, including the development of standards and practices
- lead content and feature development for the enterprise intranet through assessment of clients' needs and goals, ensuring that specifications follow standards and best practices
- provide user experience design strategy and advice to all levels of staff in ministry offices and Cabinet Office
- lead user research to identify personas, use cases, and feature and design development
- determine and identify opportunities for new functionality and design supported by user research, analytics, and user testing
- facilitate a variety of design-thinking activities and collaborative sessions to understand the problem a digital solution needs to solve
- work closely with the development team to communicate user needs and requirements for features and functionality
- lead prototyping and visual user interface design activities, including creating low
- and high-fidelity mock-ups that illustrate the product's functionality and present these to clients and stakeholders for review
- take a user-centred design approach and rapidly test and iterate your designs
- lead strategies for enterprise information architecture to identify opportunities for new functionality and implementing new designs
- lead Search Engine Optimization (SEO) with data analysis and performance metrics, identify trends and insights, and provide optimization strategies to improve the search

How do I qualify?:

Technical Expertise:

You have expertise in humancentred design and developing and executing strategies that improve overall user interactions with digital products and services, resulting in measurable enhancements and positive user feedback.
You have knowledge of opensource content management systems (Drupal, WordPress) and related tools (Git, Jira), frontend markup and scripting languages (HTML5/CSS3, JavaScript, jQuery), design, prototyping and wireframing tools (e.g. Axure, Balsamiq, Figma), and web analytics software (e.g. Google Analytics).
You have advanced knowledge of the Adobe Creative Suite line of products (Photoshop, Illustrator, InDesign, Premiere, Dreamweaver) and strong user interface and visual design skills, with demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mockups, presentations, and reports.
You have knowledge of current internet, World Wide Web Consortium (W3C) international standards, web accessibility standards (WCAG 2.0 AA), and implementation and testing tools and methods (e.g. JAWS, browser extensions, A/B testing, usability testing, heatmaps).
You have expert knowledge of agile project management and usercentred service design.
You have knowledge of usability and userexperience principles, methodologies, and techniques, including navigation design, accessibility, information architecture, web analytics and user testing.

Project Management and Team Leadership Skills:

You can draw on your expertise to develop and maintain a high bar for user experience standards and performance measures.
You have effective project management, team leadership, client service delivery, motivational and coordination skills.
You are highly skilled in communications planning within a large organization.
You can produce topqual