Medical Operations Specialist - Ottawa, Canada - Alio Health

Alio Health

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Medical Operations Specialist

Date:
May, 17, 2023

Location:
Montreal, QC

Remote:
Yes

Business Unit:
Health

Department:
CRO

Summary of Position:
Manage Medical and HCP engagement activity process in compliance with Client policies:

Manage the event engagement system and processes
Support and onboard all system users
Manage other Medicallyled activities

Accountabilities

Manage daytoday HCP engagement activity documentation from submission to closeout including but not limited to:
Develop and continually improve processes linked to the engagement system working in conjunction with Global support and technical teams.
Ensure all agreement and payment documents and signatures necessary for HCP engagement activities are processed and closed out according to policies.
Manage and maintain a database and process related to HCP Onboarding for Tier and payment management according to medical and financial policies.
Maintain and manage communication between the Legal/ERC, Sales and Marketing and the Medical division as it relates to system improvements, downtimes and process changes.
Create, maintain and deliver training materials for all Canadian users centrally in Teams.
Manage user management and approval flow setup according to policies.
Manage Medical Material review by ensuring the process is followed according to policies in the management system
Create and manage all POs and IOs for the MedCom and MS/MA cost centres for all Therapeutic Areas
Budget tracking support including meetings with involved parties (Finance, Therapeutic areas heads, etc.
Processing of accruals, journal entries, and Inter-Company Services Invoices (ICSI)
Fulfil other duties as required

Competencies:

Lead without authority.
Proven verbal and written communication skills: Need to communicate clearly internally and externally with Medical Experts, agencies and other.
Attention to detail and excellent concentration skills: The applicant must be solutionfocused to help clients resolve their problems.
Associate needs to perform all duties listed in Role Profile in accordance with applicable and internal/external regulations (IMC Code of Ethical Practices, Health Canada and all other relevant regulations).

Qualifications:

Intermediate Bilingualism
Oral and Written: English and French.
CEGEP level equivalent degree and/or related professional/industry experience (in pharma or other).

Working Conditions and / or Job Requirements:

Use standard office equipment, including a computer (finite movements such as typing and other office functions).
Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen.
Must be flexible to work extended hours to support operations requirements.