Customer Success Manager - Ontario
1 month ago
Job summary
We know that work, when done well, makes a positive impact for our customers, our employees and our planet.We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory protect their data privacy in innovative socially responsible ways.
- Drive Strategic Account Growth: Proactively identify wake-up opportunities in low-utilization accounts by assessing customer needs positioning Iron Mountain's total suite of Information Management solutions to increase revenue market share.
- Execute Complex Contract Lifecycles: Lead the renewal Request for Proposal process by negotiating pricing Service Level Agreements managing contract compliance escalations conducting deep-dive research to prepare for high-stakes negotiations.
- Champion the Customer Experience: Act as a senior relationship lead to resolve complex service or billing escalations conduct Quarterly Business Reviews that align Iron Mountain's emerging industry trends with the customer's business objectives.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Customer Success Manager
1 month ago
En tant que Responsable du Succès Client chez Hootsuite, vous serez chargé(e) de gérer un portefeuille de clients stratégiques. Vous collaborerez avec les équipes internes pour assurer une intégration fluide des clients et leur fournir les ressources nécessaires à l'atteinte de l ...
Customer Success Manager
1 month ago
Nous recherchons un Responsable du Succès Client pour gérer un portefeuille de clients stratégiques. Au sein de l'équipe Customer Success de Hootsuite, vous collaborerez avec les équipes internes pour assurer une intégration fluide des clients et leur fournir les ressources néces ...
Customer Success Manager
1 month ago
We're looking for a Customer Success Manager to manage a select portfolio of customers. · Version française disponible ci-bas. · Nous recherchons un Responsable du Succès Client pour gérer un portefeuille de clients stratégiques. · ...
Customer Success Manager, SME
3 weeks ago
Conseiller aux PME basée à Montréal ou Toronto est chargée de générer des revenus, conserver les comptes marchands existants et maintenir une excellente relation en établissant des relations et en fournissant un service à la clientèle de qualité supérieure pour les petites et moy ...
Customer Success Manager
3 weeks ago
We're looking for our next Customer Success Manager to join our growing team. · This remote-first role offers a dynamic, varied day-to-day and significant opportunity for impact and growth. · The successful candidate must be based in the Greater Toronto Area to support occasional ...
Customer Success Manager
1 month ago
+Cira Apps Limited es una compañía SaaS que ofrece soluciones para mejorar la productividad del Office 365 para usuarios de iPhone y Android empresariales. CiraSync, su producto insignia, se utiliza por más de 12,000 empresas para brindar ganancias de productividad e ahorro de co ...
Customer Success Manager
1 week ago
· ...
Customer Success Manager
3 weeks ago
About BookJane is an award-winning AI-powered workforce optimization platform built for healthcare. We help organizations solve staffing challenges reduce costs and give time back to the people who care for others Our technology supports healthcare teams around the world from exe ...
Customer Success Manager
1 month ago
We believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. · About the role: · We're seeking an experienced Customer Success Manager to join our Customer Success team in our Toronto office. As a Customer Suc ...
Client Success Manager
4 weeks ago
We're building a Customer Success function designed to deliver operational excellence at scale. We're now looking for a Customer Success Manager who will ensure our programs run flawlessly day-to-day — providing the foundation for long-term client trust and retention. · Own the d ...
Manager, Pro Success
1 month ago
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. · ...
Customer Success Manager
1 month ago
We are seeking a proactive and strategic Customer Success Manager (CSM) to support and grow our customer relationships across the North America, Europe and Middle East regions. · We will ensure customers derive maximum value from our solutions, drive product adoption, champion vo ...
Customer Success Manager
1 month ago
We are hiring to make water better.About Klir We believe the future of water is generative built on connected data clear workflows and operational continuity. Klir is the Operational Data Hub that unifies sampling monitoring permits backflow and reuse into one connected view of t ...
Event Success Manager
12 hours ago
We are an award-winning event tech startup with teams in Toronto, Berlin and Manila proudly serving thousands of customers worldwide. Our commitment to innovation drives us to continuously enhance our products keeping us at the forefront of the latest event technology trends. · T ...
Customer Success Manager
1 month ago
Corporate Traveller is one of Flight Centre Travel Group's most successful brands globally making corporate travel simpler faster easier for customers. · ...
Customer Success Manager
1 month ago
+Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. · +Build strong, consultative relationships with customers, · Manage high volume SaaS book of business serving our strategic accounts, · ...
Partner Success Manager
1 month ago
We are currently seeking a Partner Success Manager to join our Channel team This role will be based in Toronto, Vancouver or Calgary and will support our US based partners. · We are transforming the legal experience for all by bettering the lives of legal professionals while incr ...
Customer Success Manager
1 month ago
A&R Solutions is seeking our first Customer Success Manager (CSM) to establish and lead a new Customer Success function within the organization. · ...
Manager of Customer Success
1 week ago
As a Manager of Customer Success you will lead and inspire a team of Customer Success Engineers managing a proactive customer-results-focused motion. · ...
Customer Success Manager
6 days ago
· ...
Customer Success Manager
1 month ago
We are searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences as Customer Success Managers. Our focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting u ...