Warehouse Team Lead - Markham, Canada - Bayshore HealthCare

Bayshore HealthCare

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsible for fulfillment of client equipment and supply orders, and other warehouse duties.

DUTIES AND RESPONSIBILITIES

Manage the pick pack operations on the business line including but not limited to creating labels and return labels for Canada Post, Purolator, and UPS
Manage the team to ensure that the orders are posted, and invoices printed using the NAV software
Ensure that the picking and checking of orders are done according to standards and client pickup and same day driver orders are correctly executed
Ensure that the boxes are prepared on time for shipment on the skids and taken to the designated area for shipment in the warehouse
Support transfers to the national pharmacies and provide necessary details to the inventory department containing detailed information about these shipments
Ensure that the restocking of the shelves is monitored during the shift and at the end of the shift
Take ownership of contacting Customer Service and Inventory departments for reviewing order discrepancies and issues and work to resolve them
Manage the return process by contacting the respective department and ensuring the handoffs are properly managed and closed
Regularly monitor the log for Corrective Action Request and identify the root cause/s with the team to put in place corrective and preventative measure for the identified issue/s
Actively create and update SOPs for the warehouse process for the respective business line
Manage the training of staff and actively work with team leaders from other businesses to cross train employees
Have regular meetings with staff to communicate team performance, issues, and encourage improvement ideas using a communication board
Train and delegate to other team members as necessary
Ensure backups are well trained to take on Team Lead activities in the absence of the Team Lead and for business continuity
Ensure there is coverage of responsible staff and leadership throughout the operating hours of the shift
Collaborate with other business Team Leads to support staffing shortages and pooling resources to resolve challenges of the day/week
Be an active member in problem solving and timely execution
Share best practices with other warehouse teams
Provide regular feedback to staff on team and individual performances and support employee development through coaching and proposing professional training as necessary
Be a Role model of respect and professionalism when dealing with all staff
Provide positive criticism when giving feedback to staff and fellow team members
Actively support the EDI (Equality, Diversity, and Inclusion) program to improve employee growth, morale, communication, and experience
Manage staff attendance and holidays planning schedule using a communication board and making it accessible for the operations manager to review
Manage the weekly reporting of hours of staff for payroll submission
Participate and or lead quality assurance activities as directed
Take the initiative to cross train with Team Leads on the other line of businesses in the Warehouse
Perform general housekeeping duties in the warehouse and ensure the work environment is clean and hazard free
Be ready to learn new technology to meet the new business needs
Perform other duties as assigned by the Manager

Job Qualification

Education and/or Experience
College or a High school diploma or equivalent.

Language Skills
Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to employees of the organization.

PC Skills
MS Word, Excel, Power Point,

Mathematical Skills
Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Other Skills and Abilities
Ability to organize workload for efficient use of time. Ability to function independently.

PHYSICAL DEMANDS
***The employee is regularly required to use hands and fingers

The employee frequently is required to talk or hear
The employee is required to stand, bend, walk, stoop and sit
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Ability to lift up to 50 lb is required for this role, employee must notify Supervisor regarding any health issues that may affect ability to lift

WORK ENVIRONMENT: