Scheudler - Kitchener, Canada - Extendicare Canada Inc.

Sophia Lee

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Sophia Lee

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Full time
Description

Description


Reporting to the Director of Care or Director of Health and Wellness, the Scheduling or Staffing Clerk is responsible for a variety of clerical / administrative functions, focusing on the timely creation and maintenance of staffing schedules.

Key Responsibilities

  • To prepare, post and maintain the daily nursing schedule, including making calls to staff;
  • To provide backup to Office Staff by answering incoming telephone calls, take and relay messages;
  • To greet visitors and directs them as appropriate;
  • To perform filing assignments for the Director of Care or Director of Health and Wellness;
  • To input changes to the staff schedules daily and present them to Director of Care or Director of Health and Wellness for approval;
  • To perform various clerical duties and prepare reports as required;
  • To maintain or assist in maintenance of resident records and files;
  • To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
  • To prepare and post the Nursing Department schedules as per contracts;
  • To contact staff for available shifts;
  • To answer absentee calls, identify replacement staff, and track and record all occurrences;
  • To interact with agencies, & maintain statistics of staff replacement;
  • To prepare daily assignment sheets and record daily nursing hours;
  • To maintain records of hirings, terminations, leave of absences, term positions, etc;
  • To maintain a current & detailed list of seniority/staff preferences for assignments;
  • To prepare and post schedules with sufficient time for staff to view as per applicable contract;
  • To post vacant positions;
  • To award positions for Nursing department according to contract, in conjunction with Director of Care or Director of Health and Wellness;
  • To interpret collective agreement for clarification purposes;
  • To maintain record of Resident Census Change/Transfer;
  • To collect and submit monthly Transportation costs for Office manager to submit for payment;
  • To prepare Health Record for new admissions;
  • To complete Admission/Separation forms for submission to appropriate party;
  • To act as PHIA Privacy Officer in conjunction with the Social Worker;
  • To promote a culture of safety in the work environment by adhering to the Workplace Safety and Health Program;
  • To work in a position of trust with vulnerable adults (residents);
  • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
  • To complete other duties as assigned.

Qualifications:


  • Health Care Aide certificate
  • Basic clerical/administrative skills
  • Pleasant telephone manner with strong customer service skills
  • Demonstration of tact, diplomacy and confidentiality
  • Excellent organizational and communication skills
  • To complete all other tasks as assigned.
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

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