Bilingual (EN/FR) Technical Support Agent - Richmond Hill, ON, Canada

Only for registered members Richmond Hill, ON, Canada

3 days ago

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Job Summary

The Support Specialist is responsible for managing the resolution of problems in a timely manner which includes recognizing the underlying problem, performing troubleshooting, resolving or escalating problem calls,

Responsibilities

  • Provides first level system support to all retail stores and home office users for Point-of-Sale systems
  • Interacts with Network Analysts to identify and resolve problems.

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