Food Service Supervisor - Winnipeg, Canada - Prosper Immigration Inc.

Sophia Lee

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Sophia Lee

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Description
We are seeking a motivated and experienced Food Service Supervisor for our fast food restaurant. Responsible for managing daily operations, leading a team, ensuring customer satisfaction, maintaining food quality and safety, and optimizing efficiency.


Responsibilities:


  • Supervise and coordinate the activities of the food service staff, ensuring efficient and effective service delivery.
  • Train and mentor employees, providing guidance on customer service, food preparation, and safety procedures.
  • Monitor and maintain highquality standards in food preparation, presentation, and service.
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  • Ensure compliance with health and safety regulations and company policies.
  • Manage inventory levels, order supplies, and monitor stock to meet customer demand.
  • Collaborate with the management team to develop menus, pricing strategies, and promotional activities.
  • Conduct regular performance evaluations and provide feedback to team members.
  • Schedule and assign tasks to staff, considering business needs and employee availability.

Requirements:


  • Fast food experience
  • Previous experience in a supervisory role in the food service industry.
  • Proficiency in English at Canadian Language Benchmark (CLB) Level 5 or equivalent, enabling effective communication with customers and staff.
  • Strong leadership skills and the ability to motivate and engage a diverse team.
  • Indepth knowledge of food service operations, including food preparation, safety procedures, and customer service.
  • Excellent customer service skills, with the ability to handle customer inquiries and complaints professionally.
  • Strong organizational and problemsolving abilities to handle various operational challenges.
  • Knowledge of health and safety regulations and food handling protocols.
  • Flexibility to work in a dynamic environment and adapt to changing priorities.
  • Ability to work well under pressure and maintain composure during busy periods.

Benefits:


  • Our Clients value our employees and offer between $14.15 to $19.74 per hours
  • Overtime pay
  • Tips

Address: 4610 Dufferin Street, Toronto, ON. M3H 5S4.


Hours of Operations:
Weekdays 9:30 AM to 5 PM
Prosper Immigration Inc.

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