Retail Customer Service Representative - Gloucester, Canada - The Brick

The Brick
The Brick
Verified Company
Gloucester, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations


Responsibilities:


  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Able to multitask and thrive in a dynamic environment
  • Other duties as assigned

Qualifications:

  • Strong customer service focus
  • Ability to work in a fastpaced environment
  • Proven ability to multitask and maintain organization
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?:

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.
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Attach your CV and tell us why you would be a great fit at The Brick

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