Supplier Enablement Support Analyst - Vancouver, British Columbia
10 hours ago

Job description
We're looking for a
Supplier Enablement Support Analyst
to support the onboarding and enablement of suppliers onto the Coupa platform. Reporting to the Supplier Enablement & Source‑to‑Contract Manager, this role plays a key part in ensuring a smooth transition for suppliers by providing training, support, and day‑to‑day issue resolution.
This is an excellent opportunity for someone with procurement or supply chain experience who enjoys working cross‑functionally, communicating with external partners, and supporting system implementations.
What You'll Do
Supplier Enablement & Support (70%)
- Support the onboarding of suppliers onto the Coupa platform
- Act as a point of contact for supplier enablement questions and requests
- Communicate effectively with suppliers and internal stakeholders before and after go‑live
- Help resolve day‑to‑day supplier issues related to Coupa and new procurement processes
- Triage supplier requests and escalate as needed to support the broader project team
Training & Documentation (30%)
- Assist with the development of supplier training materials
- Support and participate in supplier training sessions
- Help ensure suppliers understand how to receive purchase orders, submit invoices, and manage their profiles in Coupa
- Coordinate follow‑up questions and ensure timely responses
What You Bring
Required
- Bachelor's degree in Business, Supply Chain, or a related field
- Minimum
2 years of experience
in procurement or supply chain management - Strong communication skills and comfort working with external suppliers
- Proficiency in Microsoft Excel
Preferred
- Experience in construction or industrial environments
- Familiarity with eProcurement or supplier portals (Coupa experience is an asset)
- Understanding of procurement and AP fundamentals (POs, invoicing, payment terms)
- Experience with reporting tools such as Coupa Analytics or Power BI
- Supply Chain Canada or APICS certification
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