Expert Customer Support Specialist - Mississauga - beBeeCustomerSupport

    beBeeCustomerSupport
    beBeeCustomerSupport Mississauga

    2 weeks ago

    Temporary

    Job title: After-Sales Customer Support

    Description

    Customer Service Representative

    We are seeking a highly motivated and detail-oriented customer service representative to join our team. This role is ideal for a conscientious problem-solver who enjoys providing exceptional customer support and thrives in a fast-paced environment.



    About the Role:


    This position involves managing incoming technical service requests, parts orders, and warranty claims. You will be the primary point of contact for customers, ensuring they receive timely and effective support.




    Key Responsibilities:


    • Manage incoming technical service requests, parts orders, and warranty claims efficiently

    • Provide exceptional customer service to end-users and service contractors

    • Troubleshoot equipment issues using technical manuals or collaborating with manufacturers when necessary
    ,

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