Manager, Mhsu Residential Contracts - Surrey, Canada - Fraser Health

Fraser Health

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Position Highlights:

We have an exciting

Relief Full Time opportunity for a

Manager,

Manager, MHSU Residential Contracts & Services
***to join our team in at Central City Tower, located in Surrey BC.

This opprtunity is available until July 16th 2025.

Surrey Memorial Hospital. This position will allow you to combine your clinical expertise & leadership skills You will be supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families.

Come work with us
Fraser Health is proudly recognized as a

BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Connect with us
Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on

Indeed and

Glassdoor.

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Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides clinical program leadership and management of the mental health & substance use residential care and supported housing program supporting the residents, families and health service providers of residential licensed facility sites contracted by Fraser Health and supported housing contracted programs, and incorporates and promotes a trauma-informed and recovery-oriented approach and harm reduction framework while managing contract performance management and quality initiatives.

Accountabilities include supporting contracted service providers to meet contractual compliance, including compliance with Ministry of Health policy, in collaboration with Community Care Facilities licensing for facilities under the Community Care and Assisted Living Act and through work with Service Providers to support the delivery of safe, appropriate, and quality care to residents; supporting regional clinicians in providing residential liaison/coordination activities including complaints management and investigation; responding to and processing requests received by contracted services providers under the Freedom of Information and Protection of Privacy Act; and, ensuring the communication and resolution of system issues.

Responsible for investigating quality of care concerns across contracted service provider beds as designated by senior management; develops recommendations to address findings/issues; maintains tracking and trending of quality-related information.

Conducts Quality of Service Reviews on behalf of Fraser Health; leads and directs the development of Fraser Health wide facility activity requirements and special projects to expand residential capacity in contracted services.

Responsibilities:

Provides clinical operational management of existing contracts and services for facilities/service providers of MHSU residential services within Fraser Health.
Develops and implements priority plans for the program, as well as goals, objectives, policies and procedures, ensuring effective outcome based services to build residential capacity in contracted MH&SU residential care facilities.
Develops and manages an interdisciplinary team that provides clinical oversight; liaison; coordination and case management to supports the needs of clients and health service providers in contracted facilities. Maintains close linkages with regional referral team regarding acce