Scheduling Officer - Niagara Falls, Canada - University of Niagara Falls Canada

University of Niagara Falls Canada

Verified Company

Niagara Falls, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Position Job Title:
Scheduling Officer

Location:
On-site - Niagara Falls

Reports To:
University Registrar

Overview

The University of Niagara Falls Canada (UNF), Ontario's newest university set to open its doors in 2024, will be offering a host of distinctive undergraduate and graduate programs to prepare graduates to be leaders in a digital world. Our programs are designed to promote a digital mindset characterized by digital fluency - a combination of technical proficiency, literacy, ethics and communication - and by a growth mindset that is future-focused, collaborative, change-oriented and disposed toward continuous learning.

The University of Niagara Falls Canada is a subsidiary of GUS Canada and part of the Global University Systems (GUS) network.

GUS is one of the largest education groups in the world; offering accredited bachelor's, master's, medical and law degree programs, vocational and professional qualifications, and language courses to approximately 100,000 students globally.

GUS Canada has successfully introduced many innovative post-secondary institutions to communities across the country over the past decade, including University Canada West (Vancouver), the Canadian College of Technology and Business (Vancouver), the Toronto School of Management (Toronto), the Trebas Institute (Toronto and Montreal), and The Language Gallery (Vancouver and Toronto).

Primary Purpose

Reporting to the University Registrar, the Scheduling Officer is the direct contact for all institutional-wide room scheduling systems and processes.

The incumbent completes an extensive review and analysis of each term's data to create student and faculty course and examination timetables for all programs (undergraduate, graduate, and pathway) at the institution.

They will review the relevant scheduling information, data and restrictions and resolve any scheduling conflicts. The incumbent is the primary resource for all system-related upgrades and implementations related to scheduling.

The Scheduling Officer creates and maintains user roles and customization to support users and collaborates extensively with all stakeholders and builds consensus on scheduling while providing technical advice.

The Scheduling Officer ensures that the SIS (Student Information System) is aligned with the scheduling software upon reserving rooms. Supports business continuity initiatives requiring coordination for emergencies, renovations, etc.

Ensures that ad-hoc; conference and even activities; and all other requests do not compromise the integrity of the academic student schedules.

The incumbent is responsible for the allocation of all academic space and is a critical liaison between academic schools, registration staff, along with staff in the Office of the Registrar, and acts as a resource to those colleagues.

Specific Responsibilities

Analysis and Creation of Institution Schedules

Develop the academic schedules for both campuses and all offsite deliveries for the Winter, Spring, Summer and Fall terms.
Work with the academic departments to ensure the accuracy of the loadings by conducting an extensive validation process.
Create and troubleshoot the data files used the transfer information between the student information system (Colleague) and our scheduling software (TBD).
Schedule and assign the academic classrooms and specialized learning spaces to ensure program, faculty, and curriculum restrictions/requirements are accommodated.
Identify, analyze, recommend solutions, and resolve timetabling issues with Academic and Institutional leadership; finding compromises and solutions to problems, such as, determining the placement of courses with forced activity.
Ensuring institutional policies, procedures, and academic key dates are adhered to.
Execute change requests and implement modification made into the scheduling software (TBD). Transferring all updates into Colleague and Ellucian Experience to align all relevant systems with accurate, consistent data.
Support changes to enrolment by advising the academic departments and leadership in order to develop a plan to modify, create, remove, academic courses and sections to ensure all students are appropriately enrolled.
Assist facilities and IT with space requests for nonacademic purposes.
Responsible for the scheduling of all academic space for all purposes (i.e., adhoc academic delivery, maintenance, meetings, etc.).

Systems, Support and Processes

Facilitate software upgrades and improvements to scheduling software (TBD) and Enterprise Systems with both internal systems support teams and scheduling software services.
Identify and resolve technical issues with data generated for uploads and downloads into multiple systems.
Report and troubleshoot system issues to scheduling software provider (i.e., software crash).
Conduct testing of various institutional system such as Colleague and scheduling software (TBD). Troubleshoo