Front Desk Customer Service - Georgetown, Canada - Medrehab Group

Medrehab Group
Medrehab Group
Verified Company
Georgetown, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Preference will be given to those with sales and marketing background and those who have worked in the Physiotherapy and Rehabilitation field.


Duties:

Customer Service

  • Excellent customer interaction and engagement
  • Joy of working directly with customers and getting them to rebook
  • Confident with promoting and selling wellness services and products
  • Insightful. Good at anticipating patient and staff needs
  • Friendly, empathetic and courteous
  • Positive energy and respectful attitude
  • Task oriented, with a mature, responsible work ethic

Administrative Duties:

  • Scheduling and patient management
  • Answering and routing phone calls
  • Greeting visitors
  • Detail oriented. Able to process and track Motor Vehicle Accident claims.
  • Calling Insurance companies for coverage details
  • Front desk admin organization
  • Patient experience management

Skills and Experience

  • Must have minimum Secondary School Diploma
  • Excellent written and oral communication skills
  • Strong customer interaction and engagement
  • Selfmotivated individual with ability to work independently and within a team
  • Must be able to Multitask in busy environment and be task oriented
  • Previous office and administrative experience

Job Type:
Part-time

Part-time hours: 16-24 per week


Salary:
$18.00 per hour


Schedule:

  • Evening shift
  • Monday to Friday
  • Weekend availability

Application question(s):

  • Are you available to Work afternoon and Weekend Shifts?

Experience:


  • Front desk/
Customer Service: 2 years (required)

  • Retail sales: 2 years (preferred)
- physiotherapy clinic: 1 year (preferred)


Work Location:
In person
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