Claims Clerk - Ottawa, Canada - Cowan Insurance Group

Cowan Insurance Group

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What's the ask?

Reporting to the Supervisor of the Claims Department, the Claims Clerk provides administrative support to the department with respect to clerical duties such as data entry, exporting and retrieving data and completion of daily logs.

The Claims Clerk must have familiarity and comfort using MS Excel and must have excellent attention to detail and familiarity working with large data files.

The Claims Clerk is also responsible for general technical assistance, project support and performing related tasks to assist with other initiatives supporting the strategic direction of the department.

More specifically, the Claims Clerk will:

Run reports from our in-house systems
Review and enter data information into the appropriate databases and spreadsheets
Review and evaluate data for completeness and accuracy
Interact with a variety of stakeholders and other team members to obtain data requirements
Perform data management activities in accordance with service level agreements and client demands
Prepare reports
Retrieve data for team members upon request
Process simple claims, as required
Participate in various special projects including continuous improvement initiatives
Process various administrative inquiries and adhoc tasks
Participate in the development and maintenance of departmental procedures and manuals

What does it take?

Postsecondary diploma in a related field, such as business administration or equivalent training acquired from a combination of relevant work experience and education
Ability to do repetitive work for a long period of time
Proficiency in MS Office products with advanced knowledge of Excel and Word
Strong attention to detail, organizational, time management and prioritization skills
Demonstrate good judgement, reliability, and professionalism in fast paced environment
Proven problem solving & root cause identification skills; solution oriented
Resilient and tenacious with a propensity to persevere
Demonstrate good judgement, reliability & professionalism in fast paced environments
Bilingual, written and oral (English and French), is considered an asset
Please note the incumbent must be flexible to work nonstandard business hours and/or overtime from time to time, when required

Who we are

Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients.

With close to 500 employees operating out of 9 locations across Canada, we're proud to have been named one of Canada's Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

deliver insurance and risk management solutions to businesses, organizations and individuals

- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

What sets us apart?

Be in good company
Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking
You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together
We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one — no waiting period
Companymatched Retirement Savings Plan
Companypaid training and development courses
Community involvement

Are you interested?
Send in your cover letter and resume and share your unique story with us.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.