Transitional Housing Intake Worker - Toronto, Canada - The Salvation Army:Toronto Harbour Light Ministries

The Salvation Army:Toronto Harbour Light Ministries

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RESPONSIBILITIES:

Conduct all preadmission and admission interviews
Respond to telephone inquiries in timely and professional manner
Supervise placement of clients in rooms
Maintain files of all admissions, inquiries and refusals
Coordinate calculation and collection of resident rents
Ensure that clients are adequately oriented to the Harbour Light and its program
Ensure that the room roster is maintained and updated regularly as required
Establish and maintain a computerized client information data base
Liaison with outside agencies
Annual RGI Training
Annual RGI Reviews for clients staying into year
Participate in all staff meetings and giving input for improvement of program and operation
Participate in regular direct supervision with immediate supervisor
Represent the Salvation Army Harbour Light in a professional manner at all times
Participate in staff development as required
Undertake other duties as requested by the Program Coordinator, or Director of Client Services

QUALIFICATIONS:

Undergraduate degree from a recognized institution (in one of the human services professions), or Diploma in Social Services field; combination of work experience and education also accepted
Minimum 3 years' experience working in the human services sector preferred
Experience within the housing sector preferred
Experience working with homeless individuals and refugee claimants an asset
Understanding of the continuum of addiction and concurrent disorders
Knowledge and experience in assessments and case management
Understanding of trauma and how it relates to substance use and mental health
Knowledge of cultural competent practices
Maintain client records / files according to agency standards
Highly effective and efficient administration skills
Ability to work individually and as part of a team
Ability to work collaboratively with community partners
Be in agreement with and willing to support our Mission Statement and program philosophy of Toronto Harbour Light Ministries and the Transitional Housing Program
Training in First Aid/CPR, NVCI and Client assessments an asset

ADDITIONAL INFORMATION:

Able to work in a fast paced environment
Manage multiple ongoing tasks
Highly organized
Possesses good judgment and problem solving skills
Is committed to professional development
Is able to effectively network in the community
37.5 hours per week Monday through Friday

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

Job Types:
Full-time, Permanent

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday

Education:

Bachelor's Degree (preferred)

Experience:

Social Services: 3 years (preferred)
- mental health/addictions: 1 year (preferred)

- housing: 1 year (preferred)

Work Location:
In person