Full - Time Bartender- Gct - Toronto, Canada - Great Canadian

Great Canadian

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

Under the general direction of the Restaurant Supervisor, this position will be responsible for making and serving various alcoholic and non-alcoholic beverages in a prompt and friendly manner.

Bartender is responsible for providing gracious level of customer service to guests to ensure guest satisfaction in a high-volume establishment.

This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a fast-paced environment.

Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues

Key Responsibilities:

Provides exceptional customer service to guests in an upbeat, positive and professional manner;
Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all coworkers of guests being monitored;
Follow and complete all cash out procedures accurately;
Settle cash and debit/credit card payments with all patrons;
Follow opening and closing bar procedures;
Ensure appropriate inventory supply of alcoholic beverages and other related products;
Ensure proper cleaning and operation of glass washer;
Complete spillage documentation of all alcoholic beverages;
Complete daily inventory and waste sheets prior to the end of the shift;
Strong knowledge of standard drink recipes, menus and food items;
Complete knowledge of the P.O.S. system;
Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers, equipment and supplies;
Ensure preventative maintenance of glass washer, and other related equipment;
Comply with all alcohol related house policies, practices and Smart Serve guidelines;
Maintain personal cash float and complete cash out procedures;
Communicate all beverage alcohol activities at break and shift end;
Ensure compliance with company's health and safety policies and adherence to the Occupational Health and Safety Act;
Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately;
Perform other duties as assigned by management.

Education and Qualification Requirements:

A secondary school diploma or equivalent working experience and education;
Minimum 2 years of bartending experience in a high volume establishment;
Valid Smart Serve Certificate required;
Previous cash handling and P.O.S system experience required;
Strong wine and beverage knowledge;
Must be peoplefocused, professional and committed to service excellence;
Excellent interpersonal, teamwork, customer service and communication skills
Maintain a positive working relationship with fellow employees and management as part of a team
Ability to multitask and work under pressure in a fastpaced environment;
Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Bilingual (English/French) is an asset but not required

Work Environment Considerations

Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
This role requires extended period of walking, standing, bending, twisting and lifting up to 40 lbs.
This role requires a flexible schedule that adapts to the business needs of a 24 hour operation; will have nontraditional work hours including evening and weekend shifts.