Services Manager - Northeastern Ontario - Community Living Algoma

    Community Living Algoma
    Community Living Algoma Northeastern Ontario

    2 weeks ago

    Description

    Are you a dynamic and forward-thinking leader ready to make a meaningful impact in your community?

    Community Living Algoma is seeking a Full-Time Services Manager to join our dedicated leadership team. We are looking for an innovative and relationship-focused professional who is passionate about advocating for the rights of all people and supporting inclusive communities where everyone can thrive. This role provides an exciting opportunity to lead, coach, and guide support teams in achieving person-centered outcomes while balancing operational and financial resources.

    About Community Living Algoma

    Community Living Algoma is dedicated to the full inclusion and citizenship of people with intellectual and developmental disabilities. For over 70 years, we have provided a wide range of supports and services to individuals and families throughout Sault Ste. Marie and the Algoma District. Our primary focus is to assist people in achieving their personal goals and to ensure that organizational outcomes are met through inclusive, person-centered practices.

    Key Responsibilities

    • Provides leadership and coaching to direct support staff, fostering a culture of respect, inclusion, and continuous improvement.
    • Oversees Employment Services with additional responsibilities across Supports & Services.
    • Supports the achievement of outcomes aligned with The Council on Quality and Leadership (CQL) Personal Outcome Measures.
    • Leads teams in a progressive and forward-thinking manner while balancing staffing needs with financial and human resource planning.
    • Works collaboratively and effectively with direct support professionals, management, and corporate services teams.
    • Demonstrates a passion for advocacy and inclusion, developing and nurturing relationships that enhance service delivery and community presence.

    Qualifications

    • Bachelor's degree in Human Services or related field, or a College diploma with a minimum of five (5) years of experience leading teams of direct support professionals & working in the employment sector.
    • Proficiency working in an automated environment (e.g., Microsoft Office Suite, organizational platforms).
    • Excellent verbal and written communication skills; professional, respectful, and collaborative in conduct.
    • Demonstrated marketing/sales, group presentation/public speaking skills.
    • Experience networking and the existence of a strong business network.
    • Ability to work independently with volunteers, agencies, businesses, industries, families and advocates.
    • Ability to participate in the agency's on-call system.
    • Valid driver's license and access to a personal vehicle.
    • Bilingualism (English/French) is considered an asset.

    What We Offer

    • Opportunity to lead within a mission-driven, community-focused organization.
    • A supportive team environment grounded in respect and inclusion.
    • Opportunity to make a meaningful impact in your community.
    • Meaningful work that makes a difference in people's lives.
    • Competitive compensation package.
    • Comprehensive health benefits: prescription drug, dental, vision, EAP, and short/long-term disability.
    • Group RRSP participation.

    Accessibility & Inclusion

    Community Living Algoma is committed to providing accommodations to applicants with disabilities to support their participation in the recruitment and selection process. Applicants who require accommodation are encouraged to make their needs known during the recruitment process, and we will work with them to ensure their needs are met.


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