IT Help Desk - Mississauga, Canada - Maksteel
3 weeks ago
Description
Responsible for helpdesk support on computer systems, both in plant and office areas.Job Duties
- Maintain and update computer systems and peripherals.
- Install and configure computer systems.
- Train users on computerized productivity tools.
- Troubleshoot network/computer problems.
- Set up and monitor preventive maintenance procedures.
- Monitor selected backup processes.
- Monitor EDI processes.
- Answer Helpdesk tickets.
- Administer IS asset management database.
- Fulfil responsibilities according to company principles, including safety, quality, and customer satisfaction.
- Perform other duties as required.
Job Requirements
- Completion of high school, college diploma.
- Computer hardware and network experience.
- Professional and courteous attitude in all working relationships.
- Successful completion of onthejob training or equivalent experience.
Working Conditions
- Combined plant and office environment.
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Profit sharing
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Work Location:
One location
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