Representative, Attendance Support Analytics - Surrey, Canada - Fraser Health

Fraser Health

Verified Company

Surrey, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why Fraser Health?:

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision:
Better health, best in health care.

Effective October 26th, 2021 all staff for all positions across Health Care require full COVID 19 vaccination.

All positions, require that you are fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and there are no exceptions.

Position Highlights

We are currently looking to fill an exciting
Full Time position as a
Representative, Attendance Support Analytics to support our Employee Experience Team.

This opportunity is positioned at our Central City Office Tower building, located in
Surrey, BC.

Valued Benefits

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment.

We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Responsible for providing a range of business and systems and trending analysis and support services to the Absence and Disability Management team.

Analyzes and interprets attendance data such as attendance, overtime, grievances, Professional Responsibility, respectful workplace and disability management history, as well as information required to support Collective Agreement bargaining and/or its implementation; provides recommendations to department members on the information analyzed.

Maintains and supports relevant Attendance Support and Disability Management databases to ensure appropriate data capture, system maintenance and analytics. Identifies staff appropriate for participation in Attendance Support, referring employees to the Disability Management Client Partner as appropriate. Coordinates plans of action and strategies to optimize workforce planning as directed by the leadership team.

Responsibilities:

Analyst

Analyzes and interprets Attendance Support data such as attendance, overtime, grievance, Professional Responsibility, respectful workplace and work accommodation reports and compares against established averages; performs trend analysis on data. Compiles and analyzes absence and disability management data for use in generating HR/ADM statistics for bargaining, collective agreement implementation and planning use by Workforce Planning.
Liaises with internal departments (Payroll, ADM, HR) to ensure accurate identification, monitoring, tracking and categorization of the information being collected.
Utilizes the information analyzed (e.g. employees' limitations and restrictions for work accommodations) to determine an appropriate course of action such as identifying job descriptions, vacant/active postings and determining postings matched to work accommodation for impacted employees or identifying employees for participation in Attendance Support.
Supports team Leader/DMCP/HRCP in research and prep for grievances and/or issues related to staffing, culpable absenteeism and workforce planning in preparation for hearings.
Recommends a course of action on a variety of Attendance Support data analyzed that supports the Leaders and Client Partners in workforce planning and optimization in resolving staffing related disputes and establishing the strategic goals of the department.
Maintains and supports ADM databases (e.g. and the Attendance Support database) to ensure appropriate data capture, system maintenance and analytics. Generates regular reports for publication within the department and across other P&OD portfolios as necessary. Creates and maintains hard copy files of information as required.

Attendance Management

Identifies employees participating in Attendance Support according to established guidelines.
Coordinates Attendance Support meetings between the employee and manager with union and Analyst representation as required.
Tracks and monitors employees' progress in Attendance Support and provides timely information to managers.
Ensures attendance management processes are in compliance with the collective agreements, HR and ADM guidelines.
Provides inservice sessions to managers.
Connects with employees who appear to be struggling at work to offer support and services, and direct to Manager for performance management when require