Supervisor, Program - Toronto, Canada - Canadian National Railway

Canadian National Railway

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At CN, everyday brings new and exciting challenges.

You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary
The Supervisor, Program is responsible for leading the operation of the production team within the Western Region.

The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering's Capital and Maintenance programs.

Main Responsibilities
Overseeing Employee Performance and Safety for Territory

Ensure effective, impactful, and engaging leadership of unionized staff
Improve team and individual performance through mentoring, training, coaching, auditing, and feedback
Lead continuous improvement culture
Communicate with customers regarding detailed product requirements, schedule, and shipping requirements

Lead Track Programs and Safety for Territory

Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting
Cohere to a production schedule and control internal and external customer expectations
Ensure the production process is costeffective and shipments are made on time
Coordinate, establish, and implement standard operating procedures for safe and quality production
Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded
Inspect major track work in accordance with CN track Standards

Working Conditions

The incumbent works primarily outdoors with limited office time, in all types of weather and environmental conditions. The role requires extensive travel across the western region to provide oversight on projects and programs. The position is required to work a 10/4 cycle, including overnight stays. The role requires being available on-call 24/7 for critical incidences.

Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.

Requirements:

Experience

Unionized Environment

Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environment

Education/Certification/Designation

High School Diploma or equivalent
Valid Canadian Rail Operating Rules (CROR) Card
Valid Class 5 Drivers Licence
First Aid and Cardiopulmonary Resuscitation (CPR) qualified

Competencies

Identifies potential safety and security risks
Solves problems to create value
Collaborates with others and shares information
Communicates with impact
Sets direction and inspires others
Demonstrates agility and drives change
Delegates and empowers others to create accountability
Develops self and others
Leads by example for the safety and security of all
Fluently bilingual both written and verbal (English, French)
Any experience for these above would be considered as an asset

Technical Skills/Knowledge

Life Injury-Free Everyday Safety aptitude
Advanced knowledge of Microsoft Suite (Excel, PowerPoint, and Word)
Project and time management
Ability to learn businesscritical systems, including Systems, Applications and Products (SAP) such as Production Planning, Payroll, and Time Reporting
Additionally, interest in learning Service Reliability System (SRS), Safety Risk Management (SRM) eBusiness Applications, Lotus Notes Applications, which consist of Performance Assessment Process (PAP), Performance Monitoring Compliance Rules (PMRC)

About CN
CN is a world-class transportation leader and trade-enabler.

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S.

through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship.

At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.