Customer Care Representative - Edmonton, Canada - Victaulic

Victaulic
Victaulic
Verified Company
Edmonton, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Job Title:
Customer Care Representative**
Location: Edmonton, AB (FULLY ON-SITE)

Job summary

Core responsibilities:


  • Process customer orders on web based and BPCS (AS400) system.
  • Respond to internal and external customer inquiries in a timely manner.
  • Expedite and source product to ensure that customer requirements are met.
  • Deliver above and beyond customer service in a fastpaced environment.
  • Collaborate with internal departments to facilitate customer needs.
***
Qualifications:
  • 3-5 years' experience in customer relations
  • Exceptional verbal and written communication skills
  • Ability to meet deadlines, prioritize and multitask
  • Proven people skills
  • Ability to build and maintain strong customer relationships
  • A high degree of emotional intelligence and business integrity
  • Willingness to be a team player while working independently with little direction
  • Decisionmaking, problem resolution and creative thinking skills
  • Familiarity with MS Office Applications
  • University degree or college diploma preferred

Salary:
$50 - 65k


Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status.

Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.

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