Clinical Operations Manager, Inpatient Rehab - Toronto, Canada - Holland Bloorview Kids Rehabilitation Hospital

Holland Bloorview Kids Rehabilitation Hospital

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are seeking an exceptional strengths based leader who is passionate about children, youth, families and the teams who dedicate themselves to delivering safe and excellent care for the whole family.

The program provides inpatient rehabilitation, day program services and complex continuing care. It consists of an interprofessional health team comprised mainly of regulated health disciplines. The program is committed in providing strengths based, compassionate care in partnership with clients and families.

The Clinical Operations Manager is responsible for safe, quality, efficient and effective day-to-day clinical operations.

Collaboration with families and ensuring a healthy work environment that facilitates high staff engagement; continuous learning, accountability and optimal care delivery are key expectations.

Utilizing data, evidence and a stakeholder engagement approach, the Clinical Operations Manager ensures that the program employs best practices in delivering value-based client and family centred cost effective services.

Reporting to the Senior Director, Rehabilitation and Complex Continuing Care, the Clinical Operations Manager is a key member of the leadership team collaborating with the Physician Director, Chief Nurse Executive, scientists, clinical researchers, collaborative practice leads, clients and families to advance clinical services, education and research in alignment with the organizations new strategic plan, No Boundaries.

Key Responsibilities:

Program Management

Leads by engaging and mobilizing people in the clinical operation of program services
Establishes and ensures that program activities are in alignment with the organizational mission, vision, values and strategic plan
Develops an annual operating plan for assigned service including goals, objectives, quality and safety indicators
Accountable for continuous quality and safety process improvement of service area and contributes to corporate wide initiatives
Monitors and responds in a timely manner to quality, safety, risk and other performance/outcome indicators
Facilitates integration of clinical, research and educational programs
Collaborates with community partner/coalitions to advance system change on local, provincial, national or international levels.

People Management

Responsible for the effective human resource management of multiple employees from a variety of disciplines
Overall responsibility for all staff in their areas
Collaborate with the senior director regarding staffing levels, recruitment and selection, retention, development, progressive discipline and/or termination
Lead the recruitment and hiring
Lead the management of performance and attendance, and, if required, implement discipline and termination of staff in accordance with policies and collective agreements
Ensure staff have the required resources to carry out their functions, and ensure compliance with health and safety policy and procedure
Work collaboratively with other managers where staff work elsewhere in the program or across the organization
Provide a clear sense of direction, and establish priorities
Coordinate the work of direct reports including work schedules.
Ensure ongoing mentoring, coaching and staff development.
Develop and conduct orientation and training sessions for staff as required
Conduct performance appraisals regularly on direct reports, meet regularly to review goals and learning plans
Engage the Collaborative Practice Leader for clinical staff
Bring to the senior director's attention any issues related to performance; monitor issues
Review and provide final approval of direct reports' leave requests, and mileage claims, and expenses related to professional development for education and/or service delivery
Respond to staff related issues/concerns on day to day operations

Financial Management

Manage budgets, including: managing assigned budgets, authorizing purchase orders, monitoring expenses, and processing payments, initiating capital and other budget requests
Examine and review opportunities for enhancing value for money in all aspects of service delivery
In collaboration with other Managers and the Senior Director, review opportunities for sharing resources, supporting best use of all staff and use of space and tools to do the job
Monitor operational and fiscal indicators for assigned areas and develop action plans to mitigate any identified risks in achieving goals
Manages Purchased Service Agreements with various agencies
Responsible for the financial and project management of multiple foundation grants

Resource Management

Promotes and facilitates a safe and therapeutic environment in accordance with best practices for the provision of care
Manages human resources including recruitment, orientation, performance management and evaluation
Develops and manages financial and statistical budgets by analyzing complex financial and statis