Front Desk Hotel Clerk - Thunder Bay, Canada - Kingsway Inn

Kingsway Inn
Kingsway Inn
Verified Company
Thunder Bay, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
Secondary (high) school graduation certificate

  • Experience: 7 months to less than 1 year

Tasks:


  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wakeup calls
  • Provide customer service

Screening questions:


  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Health benefits:


  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week
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