Part-time Receptionist - Hamilton, Canada - SUGO - Specialized Ultrasound Gynecology & Obstretrics

Description

As a part-time receptionist for an ultrasound clinic, your primary responsibility would be to provide excellent customer service to patients and visitors


Your duties may include:

Greeting patients and visitors:
As the first point of contact for patients and visitors, you will need to greet them kindly. We are an inclusive, LGBTQ-friendly clinic.

Scheduling appointments:
You will need to handle incoming calls and schedule appointments for patients. This may include rescheduling appointments or cancelling them when necessary.

Managing patient files:

You will need to maintain patient files, including updating patient information, ensuring that all necessary paperwork is complete, and filing medical records.

Answering questions:
Patients and visitors may have questions about the clinic, procedures, or billing. You will need to answer their questions or direct them to the appropriate staff member.

Billing and insurance:
You may need to verify insurance information, collect payments, and assist with billing inquiries. Manage OHIP billing rejections.

Administrative tasks:
You may be responsible for various administrative tasks, such as data entry, maintaining inventory, and ordering supplies.

Our clinic is open Monday-Saturday. We run occasional evening clinics. Evening and weekend availability is required


Qualifications:
Medical office: 1 year (preferred)

Secondary School (preferred)


Job Type:
Part-time

Part-time hours: 25 per week


Salary:
$19.00-$21.00 per hour


Benefits:

• Onsite parking

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location:
One location