Medical Secretary - Peterborough, Canada - Peterborough Family Health Team

Peterborough Family Health Team

Verified Company

Peterborough, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Family Health Teams (FHT) use a patient-centered approach to primary care that brings together doctors, mental health clinicians, nurse practitioners, registered dietitians, registered nurses, registered practical nurses and pharmacists to coordinate the highest possible quality of care for patients
- when they need it - as close to home as possible. FHTs, in collaboration with Family Health Organizations, are a key component of Ontario's healthcare plan to reduce wait times, improve access to primary care and keep Ontarians healthy. This is a casual position.

Overview

As an integral part of a multi-disciplinary team the Medical Secretary works to optimize and support access to the Partners in Pregnancy Clinic (PIPC) as well as provide tangible non-clinical program support.

Responsibilities

Receiving new referrals and booking first Partners In Pregnancy Clinic (PIPC) telephone assessments and inoffice appointments using the Electronic Medical Record (EMR).
Initiating EMR for patients and entering all administrative data and updating information when appropriate.
Upon direction of Clinicians and as per office guidelines, booking subsequent appointments with the disciplines indicated.
Ensuring all conversations with patients are documented in the EMR.
Maintaining confidential patient health records.
Receiving incoming telephone calls to PIPC and forwarding them to the appropriate person.
Assisting with taking patients to exam rooms and tidying rooms between patients when required.
Performing a variety of confidential and nonconfidential secretarial duties including word processing, scheduling meetings, relaying messages, processing mail, and data entry.
Completing insurance and other claim forms.
Booking appropriate tests for patients as requested/required and record appointment information in the EMR.
Scanning documents into the EMR.
Preparing, collecting, and recording payment of third party bills.
Establishing and recording office procedures and routines.
Performing other duties as assigned, which are directly related to the duties of this position.
Cross training with all reception duties to provide backup coverage as needed.
Liaising with Medical Affairs at Peterborough Regional Health Centre regarding new Physicians and oncall schedules.
Scheduling and orienting Medical Students and Residents' rotations at PIPC
Accessing and tracking clinic budget.
Ordering office supplies.
Attending to overall office aesthetics, tidiness, and organization
Noting and celebrating Professional Recognition Days/Weeks
Completing OHIP billing daily using physician day sheets
Maintaining EDC Patient list to monitor patient numbers
Distributing MD oncall list per the distribution list
Assisting in the training and development of new staff
Scheduling and orienting learners (i.e. Medical Students and Medical Residents) to the Clinic
Participating in administrative activities of PIPC by: providing input into program development, delivery and evaluation; collecting statistical data as required by the PIPC; identifying areas of development with regards to policies, procedure and protocols.

The above responsibilities are not to be considered all - inclusive; may be assigned other related duties in the interest of efficient operations of the Partners In Pregnancy Clinic.

Qualifications

Postsecondary education in a related field such as business administration considered an asset
Completion of Medical Secretary Course (medical terminology, pharmacology)
Experience in telephone triage and booking appointments preferably in a family medicine or obstetric practice
Proficiency in OHIP electronic billing, submission and reconciliation
Ability to set priorities and organize work accordingly in a busy office setting with multiple professionals
Familiarity with child safety/protection legislation and associated community partners
Demonstrated effective verbal and written communication, interpersonal and public relations and problemsolving skills
Previous medical office experience preferred
Previous experience with Electronic Medical Records preferred

Additional benefits of joining the Peterborough Family Health Team

A provincial leader among Family Health Teams in Ontario
Excellent team/office environment
Organizational commitment to worklife balance
HOOPP Pension Plan
Optional dental and health benefits
Life and disability insurance
Healthcare spending account
EAP Program

The Peterborough Family Health Team are leaders in advocating for full vaccination against the COVID-19 virus and its variants, for persons who are medically able to receive the vaccination. All applicants should know that PFHT employees are expected to support this position and if medically able, maintain full vaccination.

Job Types:
Full-time, Permanent

Salary:
$19.37-$21.80 per hour

Benefits: