Representative - Customer Service - Langley, Canada - EECOL

EECOL

Verified Company

Langley, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Backup support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent
This is an entrylevel position
Customer service experience is an asset
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Data entry and typing skills
WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status.

This policy includes but is not limited to the following:
recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination. _
- #LI-A1_

At Wesco, we believe life should run smoothly.

As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide.

With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress.

Our company's greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 18,000 professionals around the globe.

Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company.

Headquartered in Pittsburgh, Wesco is a publicly traded (

NYSE:
WCC) FORTUNE 500 company with 2021 net sales of $18.2 billion.