Sales Manager - Toronto, Canada - SCIGON Solution

Description

• Demonstrated history of new business development and sales success, including five years in Sales Management. Previous professional fundraising experience not required.
• Undergraduate degree in Business, Marketing, Psychology/Consumer Behavior, or relevant work experience
• Proximity to major airport. Flexible to travel to the home office in Cambellford. Excited to travel 50% during the peak sales season.
• Desire to work with missionbased organization. Gratified by helping others, and comfortable working with a diverse customer base including school administrators and teachers, parents, coaches, club sponsors, religious organizations and schoolaged children.
• Technical expertise: Microsoft Office Suite, Excel, CRM experience and social media platforms like Instagram, Facebook, Twitter, TikTok.

• Identify and maintain the appropriate sales staffing. This includes developing the staffing model, recruiting and terminating Brokers as appropriate.
• Ensure that the sales resources are trained on all aspects including fundraising in general, products, programs, systems, and processes. Resolve conflicts as they arise.
• Implement and train Brokers on a new CRM system to track customer calls and purchases and improve forecasting.
• Motivate the sales force to meet territory expectations. Help coordinate local convention/ideas. Travel to set up and represent the company at conventions and trade shows. Organize and lead Sales Meetings with the Broker team throughout the year. Entertain Brokers and others in the evenings at companyrelated functions. Lead breakout sessions and participate in training programs at regional sales meetings.
• Work with Brokers to resolve overages in regard to Sample, and AR accounts. Resolve escalated issues on behalf/with the Brokers.
• Work collaboratively with the General Manager, Customer Service, Logistics, Marketing, other crossfunctional departments and vendors to meet customer deadlines & expectations.
• Develop ideas for sales in unproductive areas. Perform territory sales analysis for the regions and each Broker to identify opportunities for improvement and opportunities to recognize success.
• Stay up to date on everything going on in the fundraising, trends in the industry, and relay to the Home Office and Brokers. Identify and recommend new opportunities for the company.
• Serve as a liaison between the Brokers, General Manager and Vice President.
• Model the Core Values and the company culture of Accountability Leadership.
• Handle customer complaints in regard to Brokers. Develop and rollout and training of new programs and products.

• Monday to Friday

• Bonus pay

• Campbellford, ON: reliably commute or plan to relocate before starting work (required)

• Sales: 7 years (preferred)
• CRM software: 4 years (preferred)