Clerk - Union - Burnaby, Canada - SCI Shared Resources, LLC

Sophia Lee

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Sophia Lee

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Description
Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Responsible for providing administrative/clerical duties at the location.

Other general duties include greeting the general public, answering questions, providing funeral and cremation information and other related topics, answering phones courteously and in a polite manner with a goal to meet or exceed customer expectations.


JOB
RESPONSIBILITIES

  • Perform day to day administrative duties as required which may include: preparing and reconciling inhouse reports, understanding and processing cemetery and funeral contracts, receiving and or processing payments and delinquencies, accurately recording data in the system; ordering cemetery merchandise and office supplies, greeting family members and friends; operating a telephone system; office duties such as filing, inventory management, scanning, liaising with other cemeteries, funeral homes and vendors.
  • Participation in Interment Verification Process
  • Communicates client family needs promptly and accurately to advisors and Funeral Director or other Location Management
  • Creates a sense of concern and empathy with client family members
  • If problems arise, demonstrates a caring attitude while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution
  • This is not intended to be an allinclusive list of the essential functions or duties related to this job

MINIMUM
Requirements

Education s

  • High school diploma or equivalent

Experience

  • One (1) year experience in an office clerical capacity

Knowledge, Skills and Abilities

  • Working knowledge of office equipment including copiers, printers, fax machines, telephone console
  • Good verbal and written communication skills
  • Basic mathematic skills
  • High level of compassion and integrity
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented
  • Professional and team player

Work CONDITIONS

Work Environment

  • Work indoors during all seasons and weather conditions
  • Comply with Field dress code policy

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Lifting, pushing, pulling up to 25 pounds

Work Hours

  • Working beyond "standard" hours as the need arises

Pay Rates:

3 month Probation: $20.23/hour


After Probation:
$26.83/hour


Postal Code:
V5J 1A4

Category (Portal Searching): Operations


Job Location:
CA-BC - Burnaby


Job Profile ID:
U00215


Time Type:
Full time


Location Name:
Ocean View Funeral Home

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