Dispatcher - Vancouver, Canada - Busters Towing
Description
Busters Towing is a busy 24-hour operation that has been proudly serving the
City of Vancouver for over 70 years.
We currently have one opening.
Below are the shifts to join our team as a P/T dispatcher:
-
Saturday, Sunday & Wednesday: 3 pm - 11 pm (Afternoon shift)_
Duties and Responsibilities:
- Communicating with drivers over the 2 way radio
- Providing drivers with information such as location, type of vehicle, instructions
- Data entry, high accuracy
- Prioritizing emergency calls
- Keeping track of jobs, making sure they are distributed fairly
- Customer Service answering inbound and making outbound calls
- Providing daily reports to Management
- Following safety procedures
Requirements:
- excellent communication skills
- self-motivated and responsible
- strong multi-tasking skills
- professional and adaptable
- geographical knowledge of the City of Vancouver
- able to solve problems in a timely manner and independently in accordance with Company policies/procedures
- Has a Secondary School Diploma
- Has 23 years of dispatching experience
- Clean Criminal Record
Busters Towing is a family-oriented company committed to providing a great work environment where employees treat each other with respect and dignity, also contributing positively to our communities and our environment.
Benefits:
- Familyowned and operated with a family culture
- Open door to provide ideas to improve efficiencies and performance
- Individual recognition
Job Duties:
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Update customers on the status of their deliveries including any delays that occur
- Maintain vehicle operator work records using computerized or manual methods and ensure timesheets and payroll summaries are completed accurately
- Other duties as requested
- Potentially after 36 months of working at our office.
Job Types:
Part-time, Permanent
Salary:
$21.00-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Onsite parking
Schedule:
- 8hour shift
- Evenings
- Evening shift
- Holidays
- On call
- Overtime
Supplemental pay types:
- Overtime
Experience:
- dispatching: 2 years (preferred)
Work Location:
In person
Job Types:
Part-time, Permanent
Part-time hours: 24 per week
Salary:
$21.00-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Onsite parking
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- On call
- Overtime
Supplemental pay types:
- Overtime
Experience:
- dispatching: 2 years (preferred)
Work Location:
In person
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