Technical Specialist - North Vancouver, Canada - ICBC

ICBC

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.

If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

Technical Specialist

Job Title:

Technical Specialist Reference Number: 117900

Location:

North Vancouver Employment Type:
Permanent Full Time

Hours of Work: 7.5 hr Day Shift (M-F)

Posted Date: 2023/08/09

Position Highlights

The Operational Resilience team at ICBC is responsible for various tools and platforms that the Information Systems Division

depends on to serve the organization.

We have an opportunity for a Technical Specialist with platform administration and technical support capabilities to join us and

help support administration, utilization and maintenance of Enterprise Monitoring tools at ICBC, such Application Performance

Management, Digital Experience Monitoring and Log Monitoring.

As a Technical Specialist for Operational Resilience, you will have a role in developing and sustaining our monitoring platform in

support of maintaining and enhancing system stability

This includes:

Systems administration and technical support.
Level 3 (senior) problem analysis and root cause analysis.
Performance tuning, capacity planning and analysis.
Technical implementation planning and delivery.
Scripting and automating maintenance tasks.

You will work closely with other IT professionals and build experience supporting these evolving technologies.

Position Requirements

Scripting skills and automation techniques.

concepts

Ability to build collaborative working relationships.
Communication with technical and nontechnical stakeholders.

The following technologies and concepts are used by the Enterprise Monitoring team.

Experience with any of these is an asset:

Windows Server, UNIX or Linux systems administration.
Monitoring technologies (Nagios, SCOM, Aternity, Dynatrace, Splunk).
Automation technologies (Ansible, Puppet, Jenkins).
Directory services (LDAP, AD).
ITIL methodologies and best practices with incident, problem and change management, and service management (ITIL

Certification will be an asset).

Your technical expertise combined with demonstrated skills to influence and negotiate productive outcomes has prepared you

to make a strong contribution in this role.

Position Information

Please note only those legally entitled to work in Canada at present will be considered for this position.
Employing a hybridworking model, this role combines onsite in office work with work from home flexibility.

ICBC continues to be recognized as one of BC's Top Employers. We hire great people for phenomenal jobs, come join our

team

adjustments can be made to help support you in delivering your best performance.

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