Client Services Coordinator - Vancouver, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Client Services Coordinator - Vancouver, BC - Full time

Salary Range:
$42,000-$45,000

Over the past 31 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments.

Our brand represents the integration of many premier companies within the industry:
Centric Health Medical Assessments, Lifemark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 300 locations across the country, we are Canada's largest provider of independent assessment services.

As a
Client Services Coordinator with Viewpoint you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking capabilities and your administrative work is thorough, organized and detail oriented. You have strong computer skills including knowledge of MS Word, Excel and Database use.

You have excellent verbal and written communication skills and your work experience demonstrates success in providing service and strong administrative support.

Your responsibilities include:

Receiving and transferring incoming calls
Booking, confirming and maintaining service schedules using the administrative database
Create assessment files, receive and file case documentation, and send consultant medical or other files necessary for completion of service
Receiving and directing examines and assisting them with forms' completion where necessary
Distributing incoming mail and posting outgoing mail on a daily basis
Coordinating courier deliveries and pickups
Word processing documents, forms and reporting data as required
Providing administrative and clerical support to consultants, management and other staff
Developing and fostering client relationships
Working with national accounts and facilitating appointments
Assisting with transcription of reports, invoicing, vouchering, and other production activities as required
Triage and coordinate files, ensuring appropriate service is being provided
Order and maintain office supplies.
Maintain accurate records of postage meter, fax machine and copier usage

Preferred Qualifications:

Relevant postsecondary/community college education
3 years' experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Effective verbal and written communication skills
Proven organizational and multitasking skills
Knowledge of medical terminology is a strong asset

Medical Office or Legal Assistant training is an asset. Education/experience as a Kinesiologist is desired, but not required.for more information.