Retail Assistant Manager - Vancouver, Canada - Melanie Auld Jewelry

Melanie Auld Jewelry

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE:

Melanie Auld Jewelry was founded to honour the genuine connections we make with the people and places in our lives.

Everyone has a story to tell, and MAJ is a brand that celebrates life's big and little moments through thoughtful design and meaningful jewelry.

We are a small hardworking team at MAJ.

If you are looking to commit to a career that presents new challenges, opportunities, and growth, with like-minded, inspirational and driven individuals, you will feel right at home.

We are looking for an experienced Assistant Boutique Manager for our Vancouver boutique in Kitsilano that is looking to grow with us.

You're strong at multitasking and handle everything you do with accuracy and a positive energy.

You are someone that believes in giving an incredible experience to each and every customer (whether that's in-store, over the phone or virtually).

We can't wait to meet you

RESPONSIBILITIES:

Support Store Manager by assisting with management duties (opening/closing boutique, receiving shipments, merchandising)
Assist in hiring, training and developing new employees
Ensure all MAJ policies and processes are followed
Provides input on staff one on ones and reviews
Meet regularly with management to report and plan strategic plans for team goals
Supports all sales initiatives, contests and events. Motivates staff to do so as well
Create a personalized experience while giving honest and genuine opinions for in store and virtual appointments
Act as a positive brand ambassador for MAJ and ensuring high levels of service and operations are always maintained
Handle in store customer repairs and returns

REQUIREMENTS:

Retail management experience minimum of 2+ years
Natural leader
People and development focused
Available evenings and weekends
Enjoys working in a teamfocused environment and comfortable with sharing ideas
Passionate about jewelry and current fashion trends
Strong POS skills (experience with Shopify & Lightspeed)
Ability to problem solve and be flexible to support different areas of the business