Service Advisor - Halifax, Canada - Coast Tire & Auto Service Ltd
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
Work site environment:
- Noisy
Work setting:
- Urban area
- Retail/wholesale establishment/distribution centre
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Computer and technology knowledge:
- Database software
- Internet
- MS Outlook
- Electronic scheduler
Security and safety:
- Driving record check (abstract)
Transportation/travel information:
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Overtime required
- Repetitive tasks
- Standing for extended periods
- Walking
- Work under pressure
- Manual dexterity
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions:
- Do you have previous experience in this field of employment?
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits:
- Bonus
Long term benefits:
- Group insurance benefits
- Life insurance
- Other benefits
- Pension plan
Other benefits:
- Free parking available
- Wellness program
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