Front Office Administrator - Municipality of Jasper - beBeeReservations

Job title: Front Desk

Description

Job Title: Front Desk and Reservations Coordinator

We are seeking a motivated and organized professional to manage guest check-ins, handle reservations using Visual One software, and maintain a clean front desk area.

About the Role:

• - Manage guest arrivals and departures ensuring seamless service delivery.


• - Process room assignments, key card distributions, and respond to inquiries in a timely manner.


• - Maintain accurate records of room occupancy rates and adhere to hotel policies regarding sales tax exemption on food purchased by guests for personal consumption.

This position requires strong communication skills to interact effectively with both internal teams like housekeeping, concierge services as well as external partners such as travel agencies while providing personalized support throughout each guest's stay.
The ideal candidate will have excellent problem-solving abilities along with an analytical mind who can efficiently prioritize tasks under pressure resulting into high customer satisfaction levels via attention-to-detail coupled ability adaptability showing willingness take initiative thus representing our organization professionally at all times