Tour Guide and Facilitator - Canmore, Canada - Canadian Rockies Experience
2 weeks ago
Description
Job Titles:
Tour Guide and Facilitator - Sightseeing guide
Company Introduction:
Canadian Rockies Experience is a private boutique company offering luxury private sightseeing tours, easy to moderate guided summer hikes, snowshoeing, and ice walks in the Canadian Rocky Mountain Nationals Parks and Kananaskis Country.
Our Mission:
To deliver first-class, intimate, personalized driving tours and guiding experiences.
Canadian Rockies Experience guides aim to ignite moments of wonder and a connection to nature while being stewards of the environment at the highest level.
Our Clients:
We cater to those interested in visiting the highlights of the Canadian Rocky Mountains and guests interested in exploring easy to moderate summer and winter hikes.
Positions available, starting May 2023:
Tour guide and facilitator(s): full-time, part-time.
We are looking for a passionate individual to facilitate our guest's once-in-a-lifetime trip in the Rockies.
Tours include pick up and drop off of clients in our vehicles, set-up of lunch for clients, delivery of information about the area and sights visited.
Tours are half days, full-days or multi-days with some overnight stays required for guides.Primary Job Responsibilities
- Preparing vehicles, pre and posttrip: fueling of vehicles.
- Preparing paperwork for guests such as waivers.
- Collect and greet guests at their accommodations. Client groups are private and generally 5 or less.
- Leading hikes safely and enjoyably if a hiking tour.
- Driving to various locations and introducing clients to the area.
- Ability to quickly adjust to unforeseen delays or hazards and provide enjoyable and safe alternatives.
- Ability to develop a connection with clients of various cultural backgrounds, physical abilities, and expectations.
- Collect premade meals from our local vendor prior to guest pickup.
Skills and Qualifications
- Clean drivers abstract.
- ACMG certification or Apprentice Interpretive Guide certification required Professional Interpretive guide preferred. Certifications must be current and in good standing.
- Class 4 drivers' licence or willingness to achieve one.
- Wilderness First Aid 40 hours or willingness to achieve this.
- High school diploma or equivalent; associate or bachelor's degree is a plus.
- Significant work experience in customer service preferred.
- Excellent communication and interpersonal skills.
- Good knowledge of the locality or willingness to learn.
- Excellent listening skills.
- Punctuality and excellent organisational skills.
- Compassion, patience, and empathy your every decision is what is best for the guests.
- An engaging and friendly manner.
- Sensitivity we have many guests worldwide from a variety of cultures. Respect and acceptance are essential.
- Personable and quick thinkers.
- Pay starts from $22 per hour plus gratuities.
- Reimbursement for certifications is available on an individual basis.
- Paid training is provided
Job Types:
Part-time, Seasonal
Contract length: 5 months
Part-time hours: per week
Salary:
$21.00-$22.00 per hour
Benefits:
- Company events
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Tips
COVID-19 considerations:
Covid-19 precautions are based on recommendations from Alberta Health Services.
Experience:
Tour Guides: 1 year (preferred)
Work Location:
In person