Assistant Manager - Ottawa, Canada - Shepherds of Good Hope

Shepherds of Good Hope

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SUMMARY
Join us at Shepherds of Good Hope and add meaning to your work

Shepherds of Good Hope (SGH) is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homelessness and vulnerably-housed individuals in the city of Ottawa.

Many individuals who access our programs and services live with complex trauma, mental health challenges and substance use disorders.

A leader in supportive housing and harm-reduction, you'll be joining an organization that provides around-the-clock, comprehensive services to all genders in seven supportive housing, shelter and programming locations across the city.

With 113 new units in development, Shepherds of Good Hope is transforming lives.

YOU can be part of the transformation.

At Shepherds of Good Hope you will find an inclusive environment, with dynamic and innovative programs that offer fulfilling work with flexible schedules to meet your needs.

You'll find permanent and part-time positions and many opportunities to upgrade your skills and advance your career. When you grow, we grow.

Ready to join us? There is a place for you here

RESPONSIBILITIES

Ensure compliance with Health & Safety standards, regulatory and industry codes;
Evaluate incoming work notifications, generate and prioritize Work Orders as required;
Ensure all maintenance work is captured on Work Orders and entered into Computerized Maintenance Management System (CMMS);
Follow through with all scheduled Work Orders from input to completion;
Oversee preventative maintenance; Ensure that buildings are checked regularly for repairs and refurbishing and that deficiencies are reported;
Maintain inventory of supplies, including tracking and reporting;
Oversee maintenance of Facilities Services fleet vehicles;
Oversee inhouse projects, including scheduling and external tradesmen
Support facilities services staff with any/all day to day concerns that arise in operational programs in your area and continue to coach and mentor frontline staff
Identify gaps or inconsistencies in the daytoday operations and programming and make suggestions for improvements;
Participate in managing program staff

- scheduling, payroll, on-call, performance appraisals;

Recognize and acknowledge staff member's strengths in completing job duties, working with fellow staff, and working with partnering agencies/ contractors/ services;
Empower/foster improvement in staffs' skill sets in areas related to facilities services, staff communication, knowledge of resources, management tools, relationships with partnering agencies, history of the organization, and understanding of the role of management;
Assist with and promote the implementation of policies and procedures;
Prepare and submit all information necessary for budgeting purposes;
Ensure that staff are in compliance with the Occupational Health and Safety Act.
Provide oncall support in a rotational schedule

QUALIFICATIONS

Postsecondary education in a related field or an equivalent combination of education and experience.
Conversant in preventative and predictive maintenance and cleaning tactics;
Experience with Microsoft Office and Computerized Maintenance Management Systems (CMMS)
Knowledge of the Occupational Health and Safety Act and regulations
Experience directing and working with contractors
Excellent interpersonal and communication skills (written and oral).
Excellent problem solving, time management, prioritization and resiliency skills
Previous supervisory experience is preferred.
Knowledge of job relevant policies and procedures in Administration, Program Operations, Health and Safety Policies is required.
Effective conflict resolution, problemsolving, and decisionmaking skills; good judgement.
Knowledge of trauma, mental health, substance use disorder and poverty issues is an asset.
Experience with Non-Violent Crisis Intervention and behaviour/ intoxication assessments is an asset.
Proficiency in Microsoft Office and related software is required.
Must be legally entitled to work in Canada
Must by at least 18 years of age
Able to lift up to 25kg.
Able to read text and communicate orally in English. Ability to communicate in other languages is considered an asset.
A recent vulnerable sector check completed at maximum 3 months prior to employment offer.
Health and Safety Training completed during onboarding and updated annually.

WORKING CONDITIONS

The regular working schedule is 8 hours from Monday to Friday, during normal business hours that are typically between 8am and 5pm.

There is an expectation of flexibility in scheduling work around program needs that may occur from time to time during evenings and weekends.

This could include meeting with employees who are on shift or attending work events. There is an expectation that the staff will manage their time accordingly and utilize flexible working hours where needed t