Manager Operations - Simcoe, Canada - Aroh Inc

Aroh Inc

Verified Company

Simcoe, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Manager Sign Company (Leadership Team Position)

About Us

If you're someone who thrives on forming new connections every day, meticulous about the finer details, and have a passion for developing high-performing teams, then you might be the person we're looking for to join our Leadership Team at Aroh Inc.

We are a community that not only enjoys life but deeply cares for each other and the diverse clientele we serve in the healthcare, senior living, and condominium sectors.

If this resonates with you, we'd be thrilled to discuss how you can become a vital part of our purpose-driven, design-inspired journey.

Position Overview
We are seeking an Operations Manager to join our Leadership Team. This is an exciting role that offers ample opportunities for personal and professional growth. You'll be instrumental in overseeing the daily operations of our specification, design, customer service and Installation teams.

With a focus on implementing the EOS (Entrepreneurial Operating System) accountability model, you'll help lead the way in team development and accountability.

Key Responsibilities

Vision

Contribute to our strategic planning and vision as a part of the Leadership Team.
Align the operations team with our company's core values and objectives.

People

Lead, coach, and develop the operations team, fostering a culture of accountability and growth.
Ensure individual accountability for team members through regular checkins and performance reviews.

Customers

Elevate customer satisfaction through service excellence.
Handle escalated customer issues effectively.

Traction

Drive quarterly and annual goals using EOS tools.
Develop leadership qualities within your team for enhanced accountability.

Process

Develop, document, and continuously refine operational processes to align with the company's strategic goals.
Foster a culture of excellence, continuous improvement, and accountability across all operational areas.

Data

Leverage KPIs to ensure operational effectiveness.
Provide datadriven reports to the Leadership Team.

Issues

Identify, prioritize, and resolve operational challenges proactively.
Collaborate with the Leadership Team to strategize longterm solutions for persistent issues.

Qualifications

Minimum of 5 years of experience in operations, with at least 3 years in a leadership role, preferably in a creative environment.
Exceptional leadership and team development skills.
Proven track record in operational efficiency and team accountability.
Experience in implementing and sustaining the EOS model is an asset but not required

Salary:
$65,000.00-$75,000.00 per year

Benefits: